Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

AVP, Product Manager – Investor Information Systems

Location: New York

SUMMARY

We are seeking a dynamic and strategic Salesforce Product Manager to lead initiatives focused on the investor lifecycle across both institutional investors and employee co-investment programs. This role is ideal for a product leader with deep domain expertise in alternative assets, investor operations, and Salesforce platform capabilities. You will drive the roadmap for investor-facing systems, champion scalable solutions, and ensure seamless alignment between business objectives and technology delivery.

REPORTING RELATIONSHIPS

Reports to: Vice President, Investor Information Systems

PRIMARY RESPONSIBILITIES

• Serve as the Product Owner for Salesforce and related investor systems, with a focus on lifecycle management, onboarding, reporting, and co-investment operations.
• Lead discovery, design, and delivery of enhancements to support investor onboarding workflows and reporting capabilities.
• Collaborate with cross-functional teams including Investor Services, Employee Co-Investment IR, and Finance & Accounting to define and prioritize business requirements.
• Translate complex fundraising workflows into scalable Salesforce solutions, ensuring compliance with data governance and regulatory standards.
• Manage project plans, delivery timelines, and stakeholder communications for Salesforce and reporting tool enhancements.
• Promote best practices in Salesforce configuration, data architecture, and user experience design.
• Support change management, training, and adoption strategies for new features and processes.
• Partner with Business Applications and Support teams to ensure seamless delivery and ongoing support of investor-facing tools.

Experience Required:

• 8+ years of experience in technology roles, with a strong background in investor systems and fundraising operations.
• Deep understanding of investor data, capital lifecycle processes, and co-investment workflows.
• Proven expertise in Salesforce platform capabilities, including configuration, workflow automation, and integrations.
• Experience with data strategy, including aggregation, transformation, and visualization tools (e.g., Power BI, Tableau).
• Familiarity with partnership accounting and alternative asset structures is a plus.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.
• Demonstrated success in leading cross-functional teams and delivering impactful solutions in fast-paced environments.
• Hands-on experience with Agentforce and AI-driven productivity tools.
• Ability to translate business use cases into AI-powered solutions using Salesforce’s native intelligence features.
• Proficiency in SQL, APIs, and Agile delivery tools (e.g., Jira, ServiceNow).

QUALIFICATIONS

Education:

• BS or MS in Computer Science or related field
• Master of Business Administration

Preferred Qualifications

• Experience in the alternative investment industry, particularly with institutional and employee co-investment programs.
• Salesforce certifications such as Salesforce Administrator, Platform App Builder, or Salesforce Consultant.
• Familiarity with compliance frameworks and data privacy regulations relevant to investor data.
• Experience implementing AI and automation within Salesforce to enhance investor engagement and operational efficiency.
• Strong understanding of capital call processes, investor allocations, and fund structures.
• Prior experience working with third-party investor portals or CRM integrations.
• Demonstrated ability to influence senior stakeholders and drive strategic initiatives across departments.

Reporting Relationships

Compensation

$190K - $210K

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.