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Workforce Analytics & Productivity Monitoring Analyst

PRIMARY PURPOSE OF THE ROLE:  To manage the implementation of security measures to protect company data, networks, and computer systems.  To focus on executing security fundamentals for threat detection, investigation, and response efforts.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Engineers, implements and monitors security measures for the protection of computer systems, networks and information.
• Identifies and defines system security requirements.
• Designs computer security architecture and develops detailed cyber security designs.
• Prepares and documents standard operating procedures and protocols.
• Configures and troubleshoots security infrastructure devices.
• Develops technical solutions and new security tools to assist in mitigating security vulnerabilities and automating repeatable tasks.
• Leads IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.
• Performs analysis of suspected malicious code and other software or programs and provides written or verbal analysis to management.
• Analyzes client and customer needs as required and provides clear and concise reports to leadership.
• Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.

The candidate will be responsible for administering and supporting workforce analytics and productivity monitoring platforms, ensuring optimal configuration, performance, and data integrity. Key responsibilities include software setup and customization, user enrollment and access management, and seamless integration with enterprise systems such as HRIS and identity management platforms. The role requires strong capabilities in data management, report customization, dashboard development, and analytical interpretation of workforce trends. The candidate will also be expected to communicate effectively with stakeholders, provide training and onboarding for end users, coordinate with software vendors for support and enhancements, and maintain audit readiness by ensuring compliance with data governance and privacy standards.

QUALIFICATIONS

Bachelor’s degree in Information Systems, computer science, or related technology field from an accredited college or university preferred.  Related technical institute certification preferred.

Eight (8) years of encryption technologies/algorithms, digital forensics, network topologies, and access controls experience or equivalent combination of educated and experience required.

Skills & Knowledge

• Knowledge of TCP/IP services
• Knowledge of audit and compliance
• Knowledge of vulnerability management
• Knowledge of penetration testing
• Knowledge of various operating systems
• Knowledge of desktop productivity software
• Knowledge of Carbon Black Protection
• Knowledge of Symantec Endpoint Protection and host data loss prevention
• Knowledge of information technology security frameworks
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

TAKING CARE OF YOU

• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

#IT
#informationtechnology

Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.