Overview:

The Banking Services Operations Development Program enables participants to gain in-depth professional and analytical experience with development of leadership and collaborative skills through a defined and customized immersive program. Program participants will gain experience in higher level operational aspects of Banking Services, work on projects, and provide analytical and operational support under

guidance of a manager or more senior analyst.

Banking Services: Who are We?

Banking Services is the primary back-office operation for the Bank, supporting multiple lines of business. We strive to deliver superior services and support to our valued business partners, bank customers, and fellow employees.

Department Description:

Shared Services delivers operational excellence, processing, regulatory, and strategic support to the businesses in the Institutional Services Wealth Management (ISWM). Those businesses include Wealth Management, Global Capital Markets and the Retirement business. Shared Services is responsible to ensure key controls are in place to minimize risk to our clients, shareholders, and employees and provides client-focused solutions.  We lead the way on strategic and operational excellence. Shared Services is a part of Banking Services which enables all operational support functions to be centralized into one team at M&T Bank. ​​​​​​​

Primary Responsibilities:

• Develop and produce routine departmental reports and spreadsheets, including but not limited to, project or product strategy analyses, historical reporting and workflow and financial analyses.
• Complete routine analysis and judgment-based work over a single or a few closely related disciplines to support business decisions.
• Complete routine data review, research and/or reconciliation.
• Take a lead role in drafting and editing procedures for assigned area of Banking Services.
• Support user certifications and obtain documentation necessary for departmental audits.
• Participate in planning, testing, and implementing new projects, systems, products and regulatory changes within assigned area of Banking Services.
• Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.
• Participate in Banking Services Operations Development Program activities.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Work visa sponsorship is not offered for this role.

Supervisory/Managerial Responsibilities:

No supervisory responsibilities.

Education and Experience Required:

Minimum 4 years’ higher education and/or relevant work experience

Outstanding written and verbal communication skills

Demonstrated interpersonal skills

Demonstrated analytical skills

Proficient in the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software

Education and Experience Preferred:

Bachelor’s degree and a minimum of 1 year relevant work experience

      

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Location

Buffalo, New York, United States of America