Dealership:

L0416 Suburban CDJR of Garden City

Service Advisor

Suburban CDJR of Garden City | Build Trust. Earn Loyalty. Drive Growth.

At Suburban CDJR of Garden City, our goal is simple: deliver service our community can trust. As a Service Advisor, you become the key voice of our Service Department — guiding customers, translating technical information, and ensuring every driver feels confident about the care of their vehicle.

Whether it’s a Jeep commuter, a family Pacifica, or a Ram that works as hard as its owner, your expertise helps keep our customers safe and their vehicles performing at their best.

What You’ll Do

• Greet every guest with genuine professionalism and a customer-first mindset

• Identify and confirm vehicle concerns with clarity (no guesswork, just solutions)

• Present maintenance and repair options based on inspection findings

• Communicate clearly between customers and technicians

• Provide transparent estimates that support our upfront pricing standards

• Create accurate repair orders and follow proper intake & follow-up processes

• Keep customers informed with timely updates throughout their service experience

• Ensure customers understand the “what, why, and how much” before work begins

• Finalize payment and deliver a confident, professional vehicle handoff

You’re a Great Fit If You…

• Communicate clearly and confidently with customers and technicians

• Focus on solutions, not pressure — you help customers make informed decisions

• Stay calm, organized, and strategic in a fast-moving environment

• Show professionalism with a sincere desire to serve people well

• Have basic computer/typing accuracy and can calculate pricing when needed

• Love working on a team that values accountability, learning, and humility

What Sets Our Store Apart

- Community-focused, relationship-driven service
-Growth-minded leadership that supports career development
- A CDJR customer base that values expertise, honesty, and reliable guidance
- A service team built on teamwork, trust, and results

Here, your work has a real impact — on safety, transparency, and customer loyalty.

Physical Elements of the Role

• Periods of walking, standing, sitting, reaching, or operating customer vehicles

• Ability to lift up to 50 lbs on occasion
  (Reasonable accommodations available)

Why It Matters

People don’t return simply because their vehicle needs service —
they return because they trust who’s overseeing it.
As a Service Advisor, you are that trust.

Ready to become a trusted automotive partner in our community?

Apply today and grow your career at Suburban CDJR of Garden City.