Job Details

Provides designated direct and indirect patient care activities assisting the care team as they assess, examine and treat patients. Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Performs designated direct and indirect patient care activities to meet patient care needs. Monitors, promotes and maintains a safe patient care environment to facilitate safe and effective patient care, and reports any changes to RN.
• Escorts patients to exam rooms and ensures proper identification.
• Performs and documents vital signs, clinical care quality measures and medications along with medical history information.
• Directly assists physicians in the performance of medical/surgical procedures as directed. Tests/procedures may include EKG’s, phlebotomy, Para’s/Thora’s, monitoring vital signs, Peripheral IV starts, collecting and transporting lab specimens and other tests as instructed.
• Keeps patients informed of physician’s status.
• Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations. Checks expiration dates and replenishes supplies when needed, restocking work areas.
• Patient flow management, Pre procedure phone calls, obtaining lab and clinical test data from physician offices. Calls for any outside reports or labs when necessary
•  Reviews all orders for procedures and schedules according to the physician and open available  slots. Facilitates record review, chart preparation, form requests, and assists with scheduling procedures.
• Work with the charge RN and the physicians to maintain appropriate schedule.
• Triages all incoming calls. Answers patient questions regarding coordination of care.
• Directs patients regarding follow-up appointments and assists with the proper departure of each patient.
• Transmits messages and charts to physicians and nursing staff in a timely manner in accordance with office protocols and HIPAA.
• Assists with all clinical duties as assigned.
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.

Competencies (Knowledge, Skills, and Abilities Required):

• Knowledge of the operating principles, major issues, governmental regulations, and code of ethics for the healthcare industry, ability to apply this understanding appropriately to healthcare related situations.
• Knowledge of the necessity and value of accuracy and attention to detail when given medical orders, ability to process medical information with high levels of accuracy.
• Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Excellent communication and organizational skills.

Minimum Education and Experience Requirements:

• High School Diploma or equivalent required
• Medical Terminology required, previous nursing assistant or healthcare experience preferred.

Minimum Certifications, Registration or License Requirements:

• Medical Assistant certification required. CPR Certification required

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

111 S 11th Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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