Job Details

The Telehealth & Urgent Care Project Manager manages plays a crucial role in overseeing critical projects. The responsibilities include the coordination and completion of projects within established timelines, budgets, and scopes. This involves adeptly managing issues, mitigating risks, and handling project change requests to ensure the successful and timely delivery of projects. The project manager is instrumental in contributing to process improvement initiatives aimed at enhancing overall project delivery.
Empowered with the authority to lead the project on a day-to-day basis, the Telehealth & Urgent Care Project Manager ensures that the project consistently generates high-quality deliverables within the constraints of time and cost. Their role extends to achieving the potential benefits outlined in the business case. This comprehensive approach underscores the manager’s commitment to excellence and the seamless execution of telehealth and urgent care projects.

Job Description

• Provide on-site leadership for project team, fostering motivation and ensuring alignment with project goals, responsibilities, and milestones.
• Assume full ownership of the project life cycle, orchestrating successful project delivery from initiation to deployment, concurrently managing major initiatives or multiple minor ones.
• Report on project success criteria, presenting results, metrics, and overseeing test and deployment management activities.
• Establish and maintain a robust documentation and data system to ensure compliance with regulatory audit requirements and industry best practices in a dynamic regulatory landscape.
• Demonstrate creative and analytical problem-solving skills within a collaborative environment, emphasizing teamwork, innovation and excellence.
• Contribute to the establishment of practices, templates, policies, tools, and partnerships to enhance and mature organizational capabilities.
• Prepare detailed project plans and estimates for all project phases, procuring necessary resources to achieve objectives within planned timelines.
• Oversee day-to-day project activities and resources, monitoring staff performance and conducting comprehensive performance reviews for assigned projects.
• Provided detailed status reporting on project milestones, deliverables, dependencies, risks and issues, ensuring effective communication across leadership. 
• Manage project scope and changes, actively participating in feasibility studies, vendor selections, and proposal evaluations by key stakeholders.
• Act as an internal quality control check for all assigned projects, managing ongoing quality control and participating in the resolution of quality issues.
• Support engagement contracts by adhering to formal/informal schedules, defining statements of work (SOW) for requested goods and services.
• Delegate tasks and responsibilities appropriately, while monitoring, tracking, and controlling outcomes, resolving issues, conflicts, discrepancies, and deliverables.
• Identify and cultivate trusted adviser relationships with project sponsors and university stakeholders.
• Coach, mentor, motivate, and supervise the project team, ensuring effective executive-level communication.

Education and Experience:

• Bachelor's Degree in appropriate field of study or equivalent work experience
• PMP Certification preferred
• 3 years of Healthcare project management experience.
• 3 years of experience working with business stakeholders within a cross functional matrix environment
• Excellent communication and interpersonal skills with strong leadership and multitasking abilities.
• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
• Experience in implementing information systems, clinical initiatives, including electronic healthcare, academic and research systems.
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective

Work Shift

Rotating (United States of America)

Worker Sub Type

Temporary

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

1015 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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