Job Details

The Community Health Worker (CHW) serves as a bridge between healthcare providers, social services, and the community, with a focus on improving health outcomes for individuals, families, and communities. CHWs provide essential support through outreach, health education, resource coordination,
and advocacy, particularly for underserved populations. CHW will provide social support, complete Health Related Social Needs (HRSN) screening, informal counseling, and advocate for individual and community health needs. Home and community-based visits are work assignment specific but could be an
essential function of a CHW’s work. This role requires cultural competency and a commitment to empowering individuals to improve their health and well-being.

Location assignment and work settings could include: outpatient care areas, patient homes, inpatient settings, skilled nursing, community organizations, and participating in community events. Participation in community events and some evening/weekend hours may be required.

Job Description

Essential Functions
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Manages caseload of patients/community members and completes outreach and follow up as needed
• Assists in developing and implementing care plans in cooperation with patients/community members,
families, and healthcare team and completes accurate, timely documentation.
• Responsible for building trusting relationships with patients/community members and their families
• Identifies social needs through HRSN screening and provides guidance, supports enrollment and
navigate eligible individuals in federal, state, and local private or nonprofit/social service, health and
human services programs
• Provides culturally and linguistically appropriate health education materials within the scope of
training and promotes healthy behavior change
• Assists patients and families in effectively communicating with their health care team, understanding
and carrying out their healthcare providers' advice, and communicates to care team any changes in
plan or medical condition
 

Competencies (Knowledge, Skills, and Abilities Required):
Connect with patients/clients/families and community members by staying open-minded and having
empathy and compassion
Engage in active listening and be adaptable to the needs of the people and team members the CHW is
supporting and collaborating with
OUR MISSION: We improve lives.
OUR VISION: Reimagining health, education & discovery to create unparalleled value.
OUR VALUES: Put People First, Be Bold & Think Differently, Do the Right Thing.
Help patients/clients/families understand their needs, overcome barriers and connect to resources
within the community

Minimum Education and Experience Requirements:
Education:
High School Diploma or GED
AND
Experience:
1 year community based or health care experience preferred
 

Additional Information
▪ Ability to travel to multiple locations within a day
▪ Willingness to conduct home visits (may not be applicable for all CHW location assignments)
▪ Other duties as assigned

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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