OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

Contractual Agreement:

Non-Staff - International PAHO Consultant

Job Posting:

May 6, 2026

Closing Date:

May 12, 2026, 11:59 PM

Primary Location:

Organization:

PRO Procurement and Supply Management

Schedule:

Full time

PURPOSE OF CONSULTANCY

This requisition is for a consultancy at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO).
PAHO Consultant - Roster - Procurement Systems Specialist

DESCRIPTION OF DUTIES:

Under the general supervision of the Director, Procurement and Supply Management (PRO), and the direct supervision of the Specialist, Procurement Operational Excellence & Compliance (PRO), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

• Monitor, respond and provide feedback related to on-going systems related activities; identify issues and coordinate solutions, including;
• Create Power BI dashboards and provide general maintenance for its correct functioning and necessary upgrades.
• Design, set-up and provide maintenance to SharePoint lists in the Procurement Department
• Communicate with the Organization’s procurement systems provider, ITS and with consultants, etc., regarding the analysis and modifications to all systems under use, including interfaces and other joint systems; provide information/analysis to ITS or any other relevant team, for any issues affecting the Procurement and Supply Management Department (PRO);
• Assist in the Review all procurement-related systems modifications requested; analyze and research system requirements; provide input to clarify PAHO procurement policies, as they apply to the systems; participate in discussions with PRO personnel and take the actions necessary to provide complementary information for the proper programming of system modifications;
• Monitor to ensure the satisfactory and timely completion of tasks assigned to internal or external responsible parties; resolve performance issues with ITS and other relevant partners;
• Assist in the review and evaluate proposals from users, both from Country Offices and/or Technical/Admin Units in HQ, for system enhancement changes; provide recommendations to immediate Supervisor and PRO Department Director on the feasibility and cost effectiveness of such enhancements;
• Provide support to test all ERP(Workday) program enhancements received from ITS and Workday to validate their acceptance before they are provided to PRO Director for clearance; provide input on tested programs for use in production; monitor the successful transfer of the new programs to the production environment; assist in ensuring that the acceptance testing by the appropriate units is completed and well documented;
• Assist in the preparation of documentation for review sessions with ITS on the progress of work with regards to the Organization’s key procurement-related systems; provide reports on these sessions to relevant staff as appropriate;
• Assist in the dissemination of AI knowledge and practices. Design AI tools that support and make more efficient the procurement function
• Create new procurement tools leveraging Power Apps.
• Research and assist in the following new potential Workday Modules or in other platforms: Contract Management, Vendor Performance and E-Sourcing;
• Support PRO engaging social media such as LinkedIn, Newsletter and Internet pages;
• Support keeping up to date content in the PRO Intranet;
• Assist in the analysis of business practices and procedures, as requested; identify and recommend changes, in coordination with ITS, PRO staff or other working groups, to business practices or systems that will result in increased efficiency and accuracy of processing data and streamline processes; prepare detailed analysis reports and metrics data;
• Assist in the design, Review and test new Robotic Process Automation (RPA) developments; and provide suggestions and support new improvements;
• Research problems thoroughly; identify the range of probable causes and suggest and test solutions;
• Assist in the design and provide training courses in procurement-system procedures and functionality; prepare written materials and conduct training, either in small groups or individually for users in HQ or Country Offices/Centers;
• Provide back up support when needed;
• Perform other related duties, as assigned.

Technical Experience:

• Excellent knowledge of standard procurement information systems.
• Proven ability to apply procurement theory and principles to information systems to ensure the correct application of the theory and principles.
• Excellent knowledge and skills working with databases (e.g. Access, SQL, desktop, project manager, etc.,) and other software to design front-end tools (Excel, PowerBi, SharePoint, Tableau).
• Thorough understanding of Enterprise Resource Planning (ERP) systems, as well as procurement, and other administrative business processes.
• Ability to establish training programs and prepare training materials.
• Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Additional Job Description:

• Timeline: The consultancy will start as soon as possible following a selection process among qualified candidates. Specific duration of the contract and deadlines will be agreed upon or before a contract is signed.
• Location: Remote / in person
• Supervision: The consultant will report directly to the Procurement Specialist, Operational Excellence as their primary supervisor, with secondary supervision provided by PRO Director. The consultant will also collaborate closely with other technical teams within the organization.
• Pay Rate:
  • Minimum: $41, 280
  • Maximum: $51,600
• Contract Duration: 6-12 months
• Dedication Time: Full-Time (40 hours per week)

Qualifications:

• Education:
  • Essential: A bachelor's degree in information systems, computer science, procurement/supply management, business administration or any other field related to the functions of the post, from a recognized university.
  • Desirable: Training in administrative systems would be an asset.
• Experience:
  • Essential: Five years of combined national and international work experience in administrative, procurement or financial systems in the private or public sector.
  • Desirable: Experience in managing an e-Tendering system, Analytics with Power BI/Tableau, Robotic Process Automation (RPA), Collaboration Portal (SharePoint) and working in an ERP environment would be an asset.
• Languages: Fluency in Spanish or English, with working knowledge of the other. Knowledge of French and/or Portuguese is desirable.
• IT Skills: Demonstrated ability to effectively utilize software programs such as Microsoft Office Word, Excel, PowerPoint, Access, Outlook, MS Project, and Visio. Other IT skills and knowledge of automated systems and computers particularly with regard to administrative operations (procurement, finance) and other software programs such as SQL Reporting Services, Monarch, Microsoft SharePoint and Microsoft Project would be an asset.

ADDITIONAL INFORMATION

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables.  Inclusion in the Roster does not guarantee selection for a consultant contract.  There is no commitment on either side.
• Only candidates under serious consideration will be contacted.
• All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time.  Kindly note that CV/PHFs inserted via LinkedIn are no accessible.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.
• Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.
• For information on PAHO please visit: http://www.paho.org
• PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel .
• PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
• PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
• PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.
• PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.  The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
• PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant.  The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.