Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. Ready to make a difference? We’re looking for two Case Aides to join our team.

We are currently seeking a Case Aid (Social Service Assistant) to join our team at our Midtown Portland office, located at 815 NE Davis St.

Summary of Duties

As a Case Aid, you will:

• Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.

• Gather and enter information from collateral contacts into the agency’s electronic system.

• Supervise initial visits for children in foster care and facilitate transportation and family visitations.

• Assist in locating relatives for parent searches, placements, or safety service providers.

• Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.

• Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.

• Attend case-related meetings, staffing, and conferences to support casework activities.

• Assist with risk and safety assessments and help engage children in temporary placements.

Minimum Qualifications

• One year of experience working in a human services or behavioral health setting;

OR

• An associate degree in any field;

OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience working in Human Services or Social Services.

• Experience provides various levels of supervision and support for children and families.

• Experience engaging and building rapport with children, families, and community partners.

• Demonstrated documentation skills, including correct grammar and ability to proofread their work.

• Demonstrated computer experience that includes, operating computer software, learning new software, and typing.

• Experience using organizational skills, prioritization, and time management to meet deadlines and complete tasks in a fast-paced environment.

• Demonstrated verbal communication skills that include conveying complex information, clearly and concisely, to diverse audiences.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Your work will be conducted in offices, participant's homes, and other community sites.

• A valid driver's license is required.

• Occasional travel is required for attending meetings, training, providing transportation, and other case-related activities.

• Employee will work Monday – Friday 8 AM – 5 PM PST; hours of work may fluctuate based on service needs. 

• Occasional, compensated overtime may be required, including evening and weekend work.

• In this role, you will handle sensitive issues related to trauma, abuse, substance use, and crises.

• You will interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation.

• This position requires frequent activity including climbing stairs, walking on uneven terrain, properly installing car seats, and assisting children into and out of car seats, this may include lifting, up to 50 pounds. 

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• A valid driver’s license and acceptable driving record are required for this position.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Sugei Hernandez. If you contact the recruiter, please include the job requisition number: REQ-192595.

• Email: Sugei.Hernandez@odhs.oregon.gov

• Phone (call or text): 971-375-8675.