Essential Job Duties

• Fill out credit references and distributing them
• Input credit information into an in-house program
• Work closely with operations and sales
• Maintain up-to-date billing system
• Follow up on references, collection and allocation of payments
• Carry out billing, collection and reporting activities according to specific deadlines
• Reconciliation of accounts
• Monitoring customer account details for non payments, delayed payments and other irregularities
• Maintain accounts receivable customer files
• Investigate and resolve customer queries
• Process adjustments
• Communicating with customers via phone, email, mail or personally

Competencies

• Excellent customer service skills

Experience

• Experience with PayPal, EBay, googlecheckout preferred
• 2+ years experience with A/R

Software Requirements

• Advanced Excel and Accounting Software knowledge

Position Type
Full-Time/Regular

FSLA
Non-exempt
 

Smith is an equal opportunity employer

#LI-AK1

We are an Equal Opportunity/Affirmative Action Employer.