Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:

• Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​

• Analytics: deliver analytic applications & services that generate insight on how to measurably improve​

• Expertise: provide clinical, financial & operational experts who enable & accelerate improvement​

• Engagement: attract, develop and retain world-class team members by being a best place to work​

Job Title: SVP, Interoperability

Department: Interoperability

Location: Remote + Travel

Travel: 20-30%

*This position is currently not eligible for immigration sponsorship*

About Health Catalyst

Health Catalyst strives to be the catalyst for massive, sustained improvement in healthcare outcomes. We deliver industry-leading analytics and decision-based technology while creating the best place to work for our team members. Our platform helps improve quality, add efficiency and lower costs for organizations ranging from large integrated delivery networks to forward-thinking physician practices, supporting more than 70 million patients.

The Senior Vice President. Interoperability is the leader of the Interoperability business. The principal mandate is to own the lead a cross-functional organization to deliver for our clients and partner with them and the wider market community to define and execute on a roadmap for market leadership and business growth.

This role is externally focused, requiring the incumbent to be the leading voice of the customer and the market internally, and the leading evangelist for Health Catalyst's vision and products externally. This role has primary accountability for the P&L, customer success, and responsible business growth of the Interoperability product line.

1.Business Ownership

• Own accountability for the P&L and overall business performance of the product line, including delivery for our clients, setting and delivering to bookings, revenue, and margin goals
• Define and track key business and product metrics (KPIs) to measure success and drive accountability
• Present strategy, plans, and business performance to the executive leadership team and the board
• Ensure stewardship of financial resources across customer engagements

Cross-Functional Leadership

• Lead, hold accountable, and inspire a dedicated cross-functional team of product managers, engineers, SMEs, sales, marketing, and services personnel
• Provide functional leadership for execution, strategy, business model, and offering consistency for the interoperability business unit
• Foster a culture of delivery built on customer-centricity, innovation, and accountability within the organization
• Ensure tight alignment and clear communication across all functions to drive toward the common vision

Operational Excellence

• Develop consistent, repeatable processes including project management, onboarding, value achievement, implementation, quality assurance, and ongoing support
• Optimize scalable service model with efficient, configurable, and automated solutions to maximize speed to value
• Build a sustainable, customer-focused organization with clear roles, continuous training and development, and defined career paths
• Lead transformational change through collaborative partnership and proven methodologies

2.Market Mastery & Vision

• Develop and maintain a deep understanding of the interoperability market landscape, including opportunity identification, customer needs, industry trends, competitive environment
• Define and articulate a compelling, long-term vision and strategy for the Interoperability product line that establishes a differentiated market position
• Be the primary evangelist for this vision, both internally to guide teams and externally to lead customers and prospects

Go-to-Market (GTM) Leadership

• Own the end-to-end GTM strategy, including market segmentation, pricing, packaging, promotion, and channel strategy in partnership with Marketing and other teams
• Define and own the product line's market positioning, clearly articulating our competitive differentiation, value proposition, and ideal customer profile
• Partner closely with Growth/Sales, Marketing, and Customer Success to ensure flawless execution of the GTM plan
• Personally engage with key customers and prospects to build relationships, validate strategy, close strategic deals, and ensure client success and retention

• Customer Success: Customer NPS, Outcomes Delivered, Promises made and kept, Customer Retention (Gross & Net)
• Market Leadership: Market Share, Share of Voice
• Business Growth and Retention: Annual Recurring Revenue (ARR), Bookings, Gross Margin
• Team Health: Employee Engagement & Retention within the Product Line

Education

• Bachelor's degree in Business, Technology, and/or Healthcare required
• Master's Degree preferred (MBA or MHA focused)
• Quality Improvement Certification preferred (Six Sigma, Lean, Adaptive Design)

Experience

• Minimum 10 years in healthcare operations, process improvement, or related fields
• Demonstrated experience in delivery, strategic planning, program development, finance, and marketing
• Proven ability to work effectively with hospitals, practices, and large health systems
• Experience in healthcare IT, health information exchange, and interoperability
• Track record of P&L ownership and achieving business growth targets

Core Skills

• Outcomes improvement strategic planning
• Excellent negotiation and conflict resolution skills
• Coordinating across business units in complex operations

Leadership Capabilities

• Accelerating Change - Driving innovation, organizational transformation, and results
• Coaching & Developing Others - Building team capabilities and providing growth guidance
• Compelling Communication - Delivering clear, impactful messages with compassionate candor that drive action
• Cultivating Partnerships - Building strategic clinical and business relationships with internal and external stakeholders
• Driving for Results - Setting and achieving stretch goals with tenacious focus
• Establishing Strategic Direction - Creating long-range vision based on analysis and organizational values
• Executive Presence - Commanding respect while authentically championing organizational mission
• Inspiring Common Vision - Passionately selling organizational vision and future state
• Making Operational Decisions - Analyzing information to make timely, effective decisions
• Employee Relations - Ensuring employee success through tools, education, and support
• Sharing Responsibility - Delegating effectively to develop others and manage workload

Information Security and Compliance Responsibilities:

• Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
• Adhere to and comply with the organizations Acceptable Use Policy.
• Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.

The above statements describe the general nature and level of work being performed in this job function.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.

Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.

At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.