PART-TIME Employee Store Coordinator - Akron Support Center
- Zale Delaware, Inc.
- Support Center - Akron, OH
- 7mo ago
- Part-Time
- On-site
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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
Part-Time Employee Store Coordinator (9A - 5P)At Signet Jewelers, our mission is simple yet meaningful: to help our guests Celebrate Life and Express Love. From engagements to birthdays, anniversaries to new beginnings, we’re honored to be part of life’s most treasured moments. Our jewelry carries memories that last a lifetime—and that all starts with exceptional service from our team.
We believe our Team Members are our customers too, and we’re committed to creating a workplace that brings joy, connection, and purpose. If you have a passion for delivering exceptional customer service and love helping people, find the perfect piece to mark a milestone, we invite you to apply for our Part-Time Employee Store Coordinator role located in our Akron Support Center. The starting hours will be 9a - 5p - one day per week progressing to 3 days per week based on business needs.
What You’ll Do
Create Memorable Customer Experience
Greet customers warmly and make them feel welcome
Listen to their needs and offer personalized jewelry recommendations
Share product knowledge and care tips to build confidence in their purchase
Build long-term customer relationships by providing outstanding service
Support Store Operations
Assist with maintaining a clean, organized, and inviting store atmosphere
Ensure merchandise displays are attractive and aligned with visual standards
Communicate Store Policies & Promotions
Clearly explain store policies related to purchases, returns, and exchanges
Inform customers of current promotions or special offers
Manage Inventory & Daily Tasks
Stock cases and maintain organized understock
Receive and check in merchandise accurately
Support annual physical inventory and report discrepancies
Help reduce inventory issues through attention to detail and process improvements
What We’re Looking For
Education & Experience:
High School Diploma or GED required
6+ months of sales or customer service experience preferred
Skills & Competencies:
Friendly, professional communication—both written and verbal
Ability to work independently and multitask in a fast-paced retail environment
Strong collaboration and relationship-building skills
Comfort using multiple systems and screens; Microsoft Office proficiency required
Problem-solving mindset with ability to handle guest concerns with empathy and tact
Technical Proficiency:
Experience with retail systems including EIS, merchandise systems, and credit card processing is a plus
Strong technical troubleshooting and adaptability to new systems
Other Requirements
Ability to sit or stand for extended periods
Light lifting (up to 25 lbs.) may be required
Regular, consistent attendance is essential
The starting hours will be 9a - 5p - one day per week progressing to 3 days per week based on business needs.
Ready to help create lasting memories?
Join a team that celebrates life, love, and the joy of meaningful moments—apply today!