PART-TIME Employee Store Coordinator - Akron Support Center

  • Zale Delaware, Inc.
  • Support Center - Akron, OH
  • 7mo ago
  • Part-Time
  • On-site

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Part-Time Employee Store Coordinator (9A - 5P)

At Signet Jewelers, our mission is simple yet meaningful: to help our guests Celebrate Life and Express Love. From engagements to birthdays, anniversaries to new beginnings, we’re honored to be part of life’s most treasured moments. Our jewelry carries memories that last a lifetime—and that all starts with exceptional service from our team.

We believe our Team Members are our customers too, and we’re committed to creating a workplace that brings joy, connection, and purpose. If you have a passion for delivering exceptional customer service and love helping people, find the perfect piece to mark a milestone, we invite you to apply for our Part-Time Employee Store Coordinator role located in our Akron Support Center. The starting hours will be 9a - 5p - one day per week progressing to 3 days per week based on business needs.

What You’ll Do

Create Memorable Customer Experience

  • Greet customers warmly and make them feel welcome

  • Listen to their needs and offer personalized jewelry recommendations

  • Share product knowledge and care tips to build confidence in their purchase

  • Build long-term customer relationships by providing outstanding service

Support Store Operations

  • Assist with maintaining a clean, organized, and inviting store atmosphere

  • Ensure merchandise displays are attractive and aligned with visual standards

Communicate Store Policies & Promotions

  • Clearly explain store policies related to purchases, returns, and exchanges

  • Inform customers of current promotions or special offers

Manage Inventory & Daily Tasks

  • Stock cases and maintain organized understock

  • Receive and check in merchandise accurately

  • Support annual physical inventory and report discrepancies

  • Help reduce inventory issues through attention to detail and process improvements

What We’re Looking For

Education & Experience:

  • High School Diploma or GED required

  • 6+ months of sales or customer service experience preferred

Skills & Competencies:

  • Friendly, professional communication—both written and verbal

  • Ability to work independently and multitask in a fast-paced retail environment

  • Strong collaboration and relationship-building skills

  • Comfort using multiple systems and screens; Microsoft Office proficiency required

  • Problem-solving mindset with ability to handle guest concerns with empathy and tact

Technical Proficiency:

  • Experience with retail systems including EIS, merchandise systems, and credit card processing is a plus

  • Strong technical troubleshooting and adaptability to new systems

Other Requirements

  • Ability to sit or stand for extended periods

  • Light lifting (up to 25 lbs.) may be required

  • Regular, consistent attendance is essential

  • The starting hours will be 9a - 5p - one day per week progressing to 3 days per week based on business needs.

Ready to help create lasting memories?
Join a team that celebrates life, love, and the joy of meaningful moments—apply today!