Assistant Director of Housekeeping
- Fourseasons
- New York
- 10mo ago
- Full-Time
- On-site
...
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.About the role:
The Assistant Director of Housekeeping ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very "hands on" management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff, and assume responsibility for the Department in the absence of the Director of Housekeeper.
What you will do:
- Consistently monitors daily staffing levels in accordance with occupancy to ensure the Housekeeping Department is adequately staffed and that over or understaffing will be avoided.
- To supervise work assignments for housekeeping team to ensure maximum coverage and productivity.
- To daily inspect rooms to provide performance feedback on the spot as well as inspect at least twice a week a room of each Supervisor with a Core Standard Checklist and afterwards to provide performance feedback.
- To personally inspect the rooms of VIP guests, GH guests, Elite guests and most regular guest to ensure that all Housekeeping cleaning and maintenance Standards are met and that the room is set up to the preferences of the guest if known.
- To check that all team members are correctly dressed and in line with the Four Seasons Grooming Standards.
- To spot check all areas under Housekeeping control to ensure areas are cleaned and maintained to Four Seasons standards.
What you will bring:
Applicants are required to have three to five years experience in a supervisory role in Rooms division. A college degree or diploma preferably specializing in Hotel management or equivalent experience is recommended. Prior union experience is beneficial.
What we offer:
- Competitive salary and a comprehensive benefits package
- Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary employee meals
- Paid holidays, vacation, and sick days
- Culinary, retail and wellness experiences at special rates
Schedule & Hours:
This role is a full time, on-site role.
Compensation:
85,000 - 89,000 Annual Salary
US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.
*Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.*
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf