About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

About the role
The On-Call Spa Attendant is responsible for maintaining the cleanliness, organization, and ambiance of the spa and fitness areas, ensuring guests experience a serene and luxurious environment. This role requires a proactive approach, attention to detail, and adherence to the high service standards synonymous with leading luxury hospitality brands.

What you will do

Guest Experience

• Greet guests warmly, providing information about spa services and facilities.

• Assist guests with spa appointments, locker arrangements, and facility usage.

• Respond promptly to guest inquiries and requests, ensuring their comfort and satisfaction.

• Enforce spa and fitness center guidelines courteously to maintain a safe and pleasant environment.

Operational Excellence

• Maintain cleanliness and readiness of all spa areas, including locker rooms, relaxation lounges, and fitness spaces.

• Replenish amenities such as towels, robes, toiletries, and refreshments regularly.

• Ensure all equipment, including hot tubs, saunas, steam rooms, and fitness machines, are functioning properly; report any maintenance needs promptly.

• Assist in setting up and breaking down areas for spa treatments and fitness sessions as needed.

Team Collaboration

• Support therapists, instructors, and other team members to ensure seamless service delivery.

• Communicate effectively with colleagues and supervisors to address operational needs.

• Participate in training sessions and team meetings to stay informed about spa offerings and protocols.

Safety & Compliance

• Adhere to all safety procedures and protocols to ensure a secure environment for guests and staff.

• Report any accidents, injuries, or unsafe conditions to management immediately.

• Handle lost and found items according to established policies.

What you bring

• A passion for the health and wellness industry, with a commitment to delivering exceptional guest experiences.

• Strong organizational skills and the ability to prioritize tasks in a dynamic environment.

• High grooming standards and a professional demeanor.

• Proactive attitude, punctuality, and a genuine, welcoming smile.

• Ability to operate fitness equipment safely and assist guests with its use.

• Basic education; additional certifications in hospitality or wellness are advantageous.   

What we offer

• Compensation: $24.36 - $25.86

• 401(k) Retirement Plan and Employer Matching Program (eligibility based on hours worked)

• Paid Time Off benefits

• Energizing Employee Culture where you are encouraged to be your true self! 

• Comprehensive learning and development programs to help you elevate your craft 

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals 

Schedule & Hours

• On-Call

• Flexibility to work early mornings, evenings, weekends and holidays

Candidates must have valid work authorization for the U.S. 

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf