Assistant In-Room Dining Manager
- Fourseasons
- Orlando
- 7mo ago
- Full-Time
- On-site
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.Four Seasons Resort Orlando at Walt Disney World Resort has an Assistant In-Room Dining Manager position.
We are seeking eager individuals who are dedicated to creating a memorable experience for our guests through sharing their ideas, exploring creativity and who are enthusiastic about joining a dynamic team!
Position Summary
In-Room Dining is a wonderful experience in the comfort and convenience of your guest room or suite. Take your dinner to new heights when dining on your private balcony: the nightly fireworks are included when you opt for park-view accommodations. Choose from an extensive menu perfect for families or couples – day or night.
The Assistant In-Room Dining Manager will plan, organize, control and direct the work of employees within the In-Room Dining Department while ensuring guest satisfaction. Will work closely with the In-Room Dining Manager in order to see proper execution of all banquet functions. Additionally, the applicant should be able to complete the following essential functions:
Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Resort’s In-Room Dining Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Observe physical condition of facilities and equipment in the In Room Dining area and make recommendations for corrections and improvements as needed.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth by Four Seasons Resort Orlando.
Work harmoniously and professionally with co-workers and supervisors.
Minimum Qualifications
2-3 years' experience in Food & Beverage and Management experience, preferably in fine dining or Room Service setting
Must have authorization to work in the United States.
Comprehensive Benefits
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits package
Medical Insurance after 30 days of employment
Employer-paid Dental and Vision insurance
401(k) and Retirement Plan Matching
Employee Assistance Program
And so much more!
Four Seasons Hotels & Resorts, Employer of Choice
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
We look forward to receiving your application!