JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is seeking an experienced Property Manager (PM) for two key client buildings in downtown Calgary. As the PM you will be responsible for all aspects of client and tenant satisfaction and understanding of the client's investment objectives. We will rely on you to execute property-specific strategic plans and oversee the operating and capital budgets. The ideal candidate will be agile and adaptable with innovative ideas for this busy portfolio.

What your day-to-day will look like:

Site Management

• Develops, gains consensus for, and implements the Management Plan for assigned assets.
• Assist in completing the Management Audit.
• Supports Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process.  Assist in managing tenant option rights and information.
• Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.
• Competitively bids and prepares all service contracts to assure high quality and cost-effective services.
• Ensures that all property maintenance repairs are carried out and that the property is maintained to the highest standards for safety, cleanliness and comfort
• Identify and initiate process improvements for all current property systems.

Financials:

• Oversees completion of monthly, quarterly, and annual owner’s reports.
• Prepare and/or review the annual jurisdictional forms and filings as required for taxes and/or any other compliance related needs.
• Prepares property operating and capital budgets (i.e., explanatory notes.)  Plans and administers budget for the properties, ensuring variances are minimized where possible.
• Works with Client Accounting Services (CAS) to manage the accounting process and directs on-site bookkeeping functions and collection process.
• Prepares and/or reviews adjustments to tenant billing process.
• Reviews and approves all accounts payable, ensuring accurate Property ledger coding and property allocations.
• Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.
• Prepares and/or reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement.

Client / Tenant Services:

• Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement and of leased premises as dictated by lessee's agreement.
• Maintains role as a primary contact for tenants relative to tenant service requests.
• Proactively meets with tenant representatives on scheduled basis.
• Oversees Tenant Guide for property and services.
• Prepares and/or reviews periodic inventory of building specific contents, equipment and property conditions, and forwards listing to client for review.
• Develop and implement a tenant retention program.

Management:

• Establishes written goals and objectives for employees directly reporting to the role of Property manager.  Conducts periodic formal and informal performance evaluations.
• Develops training program and career path for property employees.
• Assures succession planning.

Required Qualifications:

• Minimum 5+ years’ experience in a large commercial property in a Property Management role
• A valid Real Estate Council of Alberta (RECA) license is required, or candidates must be committed to obtaining licensure upon hire
• Knowledge of HVAC and building systems, construction process and mechanical drawings, an advantage.
• Excellent interpersonal, relationship building and influencing skills .
• Expert understanding of project management methodology and application in large projects with full delivery accountability.
• Superior skills to mentor, coach and train staff. Acts a role model in teamwork, seeking ways to improve team dynamics/ effectiveness.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.