Manager, Case Management - East Sandwich
- 2410 Brigham and Women's Physicians Organization, Inc.
- East Sandwich-MA
- 8mo ago
- Full-Time
- On-site
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for the execution of the clinical aspects of the Case Management process. Provides outreach and enrollment services to meet eligibility requirements of program and surrounding counties. Ensures coordination and planning with the help of community and family support. Focuses on the development and coordination of community service plans. Partners with service providers, families, and patient to create plan of healthcare and identifies additional service providers. Responsible for overseeing customer service, supervisor and role model for staff, the daily assignment of staff, patient flow and shift to shift decision making regarding staffing. Participates with leadership in the development of the case management standards, evaluation of outcomes and development of improvement initiatives.
Qualifications
Education
Associate's Degree Nursing required or
Bachelor's Degree Nursing preferred or
Master's Degree Social Work preferred or
Master's Degree Related Field of Study required or
Master's Degree Occupational Therapy required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Licensed Independent Clinical Social Worker [LICSW - Massachusetts] preferred Registered Nurse [RN - Massachusetts] - preferred
Experience
Supervisory or management experience with professional staff in a healthcare setting 5-7 years required
Experience in case management, utilization review, or discharge planning 5-7 years required
Knowledge, Skills and Abilities
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Strong analytical ability, critical thinking and processing skills.
- Strong customer and interpersonal skills.
- Strong teamwork skills.
- Excellent organizational and communication skills.
- Ability to deal with rapid changing health care environment and requires excellent interdisciplinary team collaboration skills.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$58,656.00 - $142,448.80/Annual
Grade
98TEMP
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.