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Access to behavioral health services is limited due to overwhelming demand and limited supply coupled with high societal stigma surrounding behavioral health conditions- successful first contact and accurate intake triage is critical for connecting patients with the behavioral health providers best suited to care for their needs.
Once a patient has a care provider
- Multidisciplinary care coordination is crucial to ongoing care engagement and providing patients with proactive supports while being responsive to the variety of clinical needs patients have over the course of treatment.
The Staff Nurse functions at the intersect between non-clinical patient service coordinators, licensed social workers and treating providers
- Serving as the conduit for clinical triage decision making and coordinated care collaboration with the patient and family.
The Staff Nurse works with two primary distinct populations in the Department of Psychiatry
- Patients cared for in the Wang 8 Injection Clinic and those cared for on the Psychiatry Urgent Care Clinic, who are engaged in Psycho-Pharmacotherapy with one of our prescribing providers.
Primary duties:
• Staffing the injection clinic which includes: safely administers medications and escalated concerns or assessments of patient response to the prescribing provider, accurately completes nursing documentation in EPIC according to policy and procedure, understands end-of-visit and follow-up process/procedures, Ensures the clinic is in compliance with hospital and regulatory standards to ensure a safe care environment, Support and educate patients in self-management, care coordination, medication reconciliation, nutrition, and safety
• Implement the individualized plan of care through the use of evidence-based protocols and guidelines and in collaboration with treating providers
• Coordinate with other members of the health team, including treating providers, social work, nutrition, and community resources
• Coordinates involvement of the patient, family and health team members in patient care, including patient/family teaching and care planning.
• Communicates the plan of care and other pertinent information to/from other health team members.
• Helps define standards of excellence for patient care; participates in improvement of patient care services in a cost-effective way.
• Collaborates with other professionals and directs nonprofessional nursing personnel in maintaining recognized standards.
• Teaches and directs all non-nursing personnel for whom s/he is responsible for clinical oversight: medical assistants and supports the administrative staff in triaging medication questions or symptom management concerns.
• Participates in orientation of medical assistant and nursing staff members.
• Interprets hospital and departmental policies and procedures to nurses and other health team members.
• Participates in daily operational activities necessary for safe patient/staff environment.
• Provides input to Group Practice Administrator regarding unit needs.
• Participates in unit and departmental committees for formulation of nursing and hospital policies and procedures.
Remote RN Requirements:
• Coordinating discharge planning
• Review discharge plan: follow up appt, prescribed RX
• Medication management: adherence + potential side effects, monitor taking as prescribed, ability to fill
• Crisis prevention planning: what to do if patient begin to experience worsening symptoms
• MD/NP support for medication
• Medication reconciliation: confirm RX at discharge, ensure continuity of care
• Medication education: questions about side effects, what to do if patient has negative reaction or missed doses
• Medication assistance: difficulty affording/obtaining medication > connecting patient with assistance programs, completing PA’s
• Patient support
• Family/caregiver education: patients with complex conditions, how to recognize worsening symptoms, effectively supporting
• Psychosocial support: check in about stress management, treatment planning, lifestyle changes
• Symptom monitoring: prevent escalation + need for ED
• Risk assessment: risk for self-harm, suicidal ideation
• Preventative measures: clear care plan
• Acute-needs assessment
Job Summary
Summary
Accountable for interpreting the plan of medical care, assessment of patients' clinical decision-making regarding nursing care, assuring nursing care is provided in a safe and competent manner, providing individualized nursing care, and evaluating nursing care for groups of patients.
Does this position require Patient Care?
Yes
Essential Functions
-Maintain accurate, detailed reports, and records.
-Administer medications to patients and monitor patients for reactions or side effects.
-Record patients' medical information and vital signs.
-Monitor, record, and report symptoms or changes in patients' conditions.
-Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
-Modify patient treatment plans as indicated by patients' responses and conditions.
Education
Associate's Degree Nursing required or Bachelor's Degree Nursing preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only required
Experience
Clinical nursing experience 0-1 year required
Knowledge, Skills and Abilities
- Familiarity with the principles and skills needed for practical nursing to provide patient care and treatment.
- Knowledgeable of the care required by respective age groups for which care is being provided.
- Ability to maintain confidentiality and secure sensitive information.
- Knowledge of medical terminology.
- Excellent verbal and communication skills.
- Ability to accurately screen and triage acute patients.
Additional Job Details (if applicable)
Hybrid
123 Main Street
20
Regular
Day (United States of America)
Pay Range
$41.72 - $105.65/Hourly
Grade
GHCARN055
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.