Site: Cooley Dickinson Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.

 

Job Summary

SHIFT: Monday - Friday 2:00pm-10:30pm, with rotating weekends and holidays.

The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained.

This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures.

 

MINIMUM REQUIREMENTS:

• High school diploma or equivalent required

• Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact

• Demonstrated attention to detail required

• High quality customer service skills required 

• Demonstrated excellent written and oral communication skills required

• Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required

 

ESSENTIAL JOB FUNCTIONS:

• Have full knowledge of all housekeeping tasks.

• Consistently accomplish departmental objectives.

• Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary.

• Provide oversight of the cleaning contracts for all off-site locations.

• Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work.

• Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations.

• Track cleaning supplies; ensure equipment is clean and in good working order.

• Act with ethics and integrity.

• Maintain clear and open communication with all departments throughout the facility.

• Identify best practices to generate new and innovative ideas to improve service and/or reduce costs.

• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.

• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.

• Meet annual competency and retraining requirements.  Ensure staff meets annual competency and retraining requirements.

• Attend meetings as required.

• Regular and reliable job attendance is an essential job function.

• Perform other functions/duties as requested.

 

Onsite

 

30 Locust Street

 

40

 

Regular

 

Evening (United States of America)

 

Pay Range

$62,608.00 - $91,156.00/Annual

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework