Technical Trainer I
- 2410 Brigham and Women's Physicians Organization, Inc.
- Somerville-MA
- 6mo ago
- Full-Time
- Hybrid
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Primary responsibility for instructor-led and virtual instructor-led delivery and maintenance of Digital/technical training programs for new hire staff. Work closely with the department to identify training needs, develop training materials, and deliver training to healthcare employees at all levels.
Qualifications
Education
Bachelor's Degree in Adult & Continuing Education or Computer Science preferred. Equivalent experience may be accepted in lieu of a degree
Experience
Experience in adult education and/or curriculum design 2-3 years required
Epic training experience preferred
Knowledge, Skills and Abilities
Demonstrated ability to learn new application software and systems.
Strong organization, planning, presentation, and facilitation skills.
Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
Ability to adapt to different learning styles and needs.
Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Working schedule:
1-5 days at one of 5 sites. Generally, trainers are on site training 2-3 days a week.
Locations:
One Brigham Circle, 1620 Tremont Street, Boston, MA 02115
MGH -100 Cambridge Street, 15th Floor, Boston 02114
Assembly Row
Newton Wellesley Hospital
Salem Hospital
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$62,400.00 - $90,750.40/Annual
Grade
6
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.