Case Management Assistant
- 2410 Brigham and Women's Physicians Organization, Inc.
- Salem-MA
- 6mo ago
- Part-Time
- On-site
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Great opportunity to join an experienced team supporting transitioning planning for medical/surgical inpatients.
Qualifications
Provides essential support to the Mission of Salem Hospital and goals for high quality care that is efficient, effective and results in a high rate of customer satisfaction. Supports compliance with applicable criteria, guidelines and regulatory requirements for patient management. Works with Case Manager to manage available resources to facilitate optimal outcomes for the well being of targeted patient groups. Assists Case Manager in implementing a comprehensive and effective framework for case management designed to promote and support wellness among service users and maximize reimbursement for the Medical Center. Salem Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
To perform this job successfully, be able to demonstrate knowledge and skills necessary to assist the CM coordinate resource utilization within the continuum of care that is appropriate to the age and needs of the patients served by the program. Mature professional with high level of personal energy and professional motivation. Knowledge of payer requirements, vendor services and the systems and processes related to obtaining those services. A commitment to cost-effective patient care and patient education is essential, as is the ability to work independently within a team-oriented, structured environment. Excellent interpersonal and communication skills. Computer literate, ability to quickly gain competency in various hospital software applications. Ability to operate telephone equipment, fax machine, copy machine and calculator. Requires the ability to simultaneously track and coordinate multiple details. Ability to discern important details and facts from fast-paced conversation and available documentation. Ability to consult with others. Good critical thinking skills; creative, organized approach to all work tasks.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.36 - $24.79/Hourly
Grade
3
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.