Offsite Director, Central Sterile Processing & Supply
- 2410 Brigham and Women's Physicians Organization, Inc.
- Boston-MA
- 4mo ago
- Full-Time
- On-site
...
Site: The Brigham and Women's Hospital, Inc.
Oversee the daily operations of the Central Sterile department, including staffing, scheduling, and resource allocation.
Develop and implement sterilization processes and protocols to ensure the safe and effective decontamination, sterilization, and storage of surgical instruments.
Supervise and guide a team of sterile processing technicians.
Manage the procurement, maintenance, and repair of sterilization equipment, ensuring compliance with manufacturer recommendations and regulatory requirements.
Implement quality control measures and perform regular audits to ensure compliance with sterile processing standards.
Ensure compliance with regulatory agencies such as the Occupational Safety and Health Administration (OSHA), the Centers for Disease Control and Prevention (CDC), and relevant accreditation bodies (e.g., The Joint Commission).
The Offsite Director, Central Sterile Processing & Supply (CSPS), provides operational leadership for all off-campus CSPS environments, including MGH Waltham, MGH Danvers, Brigham & Women’s Faulkner Hospital, and the Foxboro Ambulatory Surgery Center. The Director ensures that offsite teams deliver safe, reliable, and standardized services aligned with the expectations, procedures, and quality frameworks established by the AMC CSPS departments.
The Director oversees operational workflows across offsite locations—including decontamination, sterilization, inspection, packaging, HLD, instrument management, case cart assembly, and supply procurement and distribution—ensuring adherence to AAMI, DPH, and organizational SOPs. The incumbent identifies operational risks, service needs, and resource gaps unique to satellite and ambulatory settings and implements strategies that support consistency, readiness, and operational performance across all sites.
The Offsite Director partners with perioperative and procedural leaders, infection control, facilities, clinical departments, and CSPS senior leadership to ensure efficient processes, safe handling of reusable medical devices, and reliable service delivery. The role cultivates leadership capability across offsite CSPS teams, maintains strong communication and escalation pathways, and ensures each location functions as a fully integrated and supported extension of the AMC CSPS network.
Responsible for direction and oversight of the operations and leadership of the sterilization and distribution of surgical instruments and equipment, ensuring compliance with industry standards and regulations.Onsite75 Francis Street40RegularDay (United States of America)The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for direction and oversight of the operations and leadership of the sterilization and distribution of surgical instruments and equipment, ensuring compliance with industry standards and regulations.Oversee the daily operations of the Central Sterile department, including staffing, scheduling, and resource allocation.
Develop and implement sterilization processes and protocols to ensure the safe and effective decontamination, sterilization, and storage of surgical instruments.
Supervise and guide a team of sterile processing technicians.
Manage the procurement, maintenance, and repair of sterilization equipment, ensuring compliance with manufacturer recommendations and regulatory requirements.
Implement quality control measures and perform regular audits to ensure compliance with sterile processing standards.
Ensure compliance with regulatory agencies such as the Occupational Safety and Health Administration (OSHA), the Centers for Disease Control and Prevention (CDC), and relevant accreditation bodies (e.g., The Joint Commission).
The Offsite Director, Central Sterile Processing & Supply (CSPS), provides operational leadership for all off-campus CSPS environments, including MGH Waltham, MGH Danvers, Brigham & Women’s Faulkner Hospital, and the Foxboro Ambulatory Surgery Center. The Director ensures that offsite teams deliver safe, reliable, and standardized services aligned with the expectations, procedures, and quality frameworks established by the AMC CSPS departments.
The Director oversees operational workflows across offsite locations—including decontamination, sterilization, inspection, packaging, HLD, instrument management, case cart assembly, and supply procurement and distribution—ensuring adherence to AAMI, DPH, and organizational SOPs. The incumbent identifies operational risks, service needs, and resource gaps unique to satellite and ambulatory settings and implements strategies that support consistency, readiness, and operational performance across all sites.
The Offsite Director partners with perioperative and procedural leaders, infection control, facilities, clinical departments, and CSPS senior leadership to ensure efficient processes, safe handling of reusable medical devices, and reliable service delivery. The role cultivates leadership capability across offsite CSPS teams, maintains strong communication and escalation pathways, and ensures each location functions as a fully integrated and supported extension of the AMC CSPS network.
Responsible for direction and oversight of the operations and leadership of the sterilization and distribution of surgical instruments and equipment, ensuring compliance with industry standards and regulations.
Qualifications
Education: Bachelor's Degree Nursing preferred
Can this role accept experience in lieu of a degree? No
Licenses and Credentials
Experience: Surgical Nursing Experience 8-10+ years required; and Supervisory Experience 5-7 years required
Additional Job Details (if applicable)
Principal Duties & Responsibilities
Develop and implement sterilization processes and protocols to ensure the safe and effective decontamination, sterilization, and storage of surgical instruments.
Develops and implements offsite sterile processing workflows, standards, policies, and procedures for MGH Waltham, MGH Danvers, BWFH, and Foxboro ASC.
Establishes training resources, competency expectations, and departmental policies to support consistent instrument and endoscope reprocessing.
Ensures offsite teams adhere to contemporary practices related to decontamination, inspection, high-level disinfection, sterilization, storage, and instrument readiness.
Oversees standardization of offsite reprocessing protocols to align with AMC CSPS standard work.
Manage the procurement, maintenance, and repair of sterilization equipment, ensuring compliance with manufacturer recommendations and regulatory requirements.
Ensures processing equipment across offsite locations is adequately maintained, including washers, sterilizers, AERs, borescopes, and inspection tools.
Coordinates equipment repairs, preventative maintenance, and validation activities at Waltham, Danvers, BWFH, and Foxboro ASC.
Partners with hospital facilities and vendors to ensure equipment reliability and compliance with IFUs and regulatory expectations.
Supports capital planning for new or replacement equipment, incorporating workload, growth projections, and safety requirements.
Ensure compliance with regulatory agencies such as the Occupational Safety and Health Administration (OSHA), the Centers for Disease Control and Prevention (CDC), and relevant accreditation bodies (e.g., The Joint Commission).
Ensures offsite departments maintain compliance with TJC, DPH, AAMI, OSHA, and CDC standards.
Maintains proper documentation per regulatory and departmental protocols, including sterilization load records, maintenance logs, and HLD documentation.
Acts appropriately on results of biological indicators, load recalls, and positive spore tests.
Develops and updates department policies and standard work to reflect industry standards and regulatory changes.
Ensures offsite teams are prepared for internal audits and external regulatory surveys.
Oversee the daily operations of the Central Sterile department, including staffing, scheduling, and resource allocation.
Provides daily operational oversight for CSPS at MGH Waltham, MGH Danvers, BWFH, and Foxboro ASC.
Exercise full managerial authority for hiring, performance evaluations, coaching, corrective action, and supported termination decisions for leadership roles. Reviews and approves payroll, time-off requests, scheduling, and attendance across offsite teams.
Ensures adequate staffing, resource allocation, and workflow coverage to meet production demands.
Ensures instrumentation and surgical supply workflows align with OR and procedural schedules.
Ensures timely and accurate instrument ordering, repair, maintenance, and replacement processes.
Oversees refinement of surgical instrument and supply inventories to improve tray integrity, case cart accuracy, and product availability.
Ensures OR Materials Management activities are completed, including bone/tissue management, onboarding/offboarding of products, profile cart maintenance, remediation of expired goods, consignment oversight, and contract adherence.
Supervise and guide a team of sterile processing technicians.
Provides direct supervision, coaching, and mentorship for CSPS offsite managers and supervisors.
Hires, trains, orients, and evaluates manager- and supervisor-level staff; conducts performance management and skill development.
Ensures offsite staff receive structured onboarding, competency assessment, and ongoing training aligned with MGH CSPS standards.
Maintains accountability for adherence to standard work; intervenes when deviations occur.
Interfaces with OR, Endoscopy, and nursing leadership to coordinate cross-functional staffing and workflow support.
Implement quality control measures and perform regular audits to ensure compliance with sterile processing standards.
Establishes and monitors productivity, quality, and compliance metrics across all offsite sites.
Conducts routine quality assurance rounds, workflow audits, equipment checks, and documentation reviews.
Investigates reported process failures, patient safety events, and escalation requests.
Develops and implements remediation plans to address identified risk areas.
Identifies quality improvement opportunities and oversees workflow redesign efforts.
Ensures effective use of software systems (SPM, Mobile Aspects, TorQ, PeopleSoft) and partners with informatics teams to improve process visibility.
Serves as local HLDS subject matter expert and coordinates with the MGH HLDS Team for complex issues.
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$121,908.80 - $177,351.20/Annual
Grade
9
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.