Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine as a Receivables Clerk for our Revenue Cycle - PFS  Medicare division at our campus in Burr Ridge, IL. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.

This position is responsible for the accurate and timely resolution of patient accounts.

Essential Job Functions

• Work assigned accounts through the collections system, analyzing them for appropriate action; access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
• Follow all third-party payer guidelines and procedures for collection. Keep current on all policy changes
• Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
• Initiate process for any further billing required on accounts after the primary portion is resolved
• Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
• Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
• Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
• Update the collections and BHIS systems with current/correct information, as appropriate
• Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process
• Performs other duties as assigned

Required Qualifications

• A completed high school diploma or GED equivalent
• Ability to work in a multiple computer environment
• Ability to type 25 words per minute accurately and the ability to operate a 10 key calculator
• Good mathematical skills
• Above average organizational skills & attention to detail with the ability to work independently
• Ability to process a large volume of work in a timely manner
• Exceptional telephone communication skills

Preferred Qualifications

• Relevant work experience in a hospital setting
• Two or more years of collections and/or billing office experience

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days
• Unit/Department: Revenue Cycle -Burr Ridge
• Work Location: Flexible Remote/ Burr Ridge, IL
• CBA Code: 743 Clerical