Service Administrator
- 1030 Ruskin Company
- New Freedom-Pennsylvania-United States of America
- 5mo ago
- Full-Time
- On-site
What you will do:
YORK® Airside Technical Services (ATS) from Johnson Controls helps clients respond to their building efficiency needs by providing the widest variety of industrial and commercial airside units (AHU) on the market. From reducing a facility’s carbon footprint, to delivering a healthier indoor environment and cutting energy costs, we create smaller, more energy efficient AHUs tailored to fit almost any comfort or process cooling application.
In this role of Service Administrator AP/AR, you will provide support for billing processing, ensuring accuracy and efficiency in data entry while following the progress of jobs as they move through the system, assuring all costs have been processed and applied to the job. Support the Airside agents and JCI Sales team through AHU data archive retrieval.
Strong interpersonal skills and effective communication with both internal and external customers with the ability to efficiently multi-task in a highly active position is essential.
How you will do it:
PRINCIPAL DUTIES:
Provide customer support through email inquiries and SalesForce
Review purchase orders for proper GL coding
Matching AP invoices ensuring all parts have been shipped to correct drop ship locations
Conduct billing for internal and external customers
Issue credit for RMAs
Review customer sales tax exemption status
Coordinate archive data requests with internal retention center to support the JCI Sales and Rep/Agents
Provide support for International shipping of aftermarket parts
Completion of vendor maintenance forms
General support in day-to-day activities with customer concerns
What we look for:
QUALIFICATIONS
Bachelor’s degree in related field required or minimum five-year work experience in billing and administrative activities.
Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software, Sales Force and E-mail is required.
Demonstrated knowledge of accounting skills is desirable.
Adheres to the Company's Code of Conduct and Business Ethics Standards
HIRING HOURLY RANGE: $18.27 - 24.04 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.