Regional Director of Operations

  • Good Shepherd Hospice
  • Houston, TX, US
  • 6mo ago
  • Full-time
  • Remote

Overview

The Texas Regional Director of Operations is responsible for the operations of assigned Hospice programs/sites. The RDO plans and organizes tasks and resources to achieve strategic goals and objectives; measures progress towards set goals; takes corrective action as appropriate; and considers the impact of department/location decisions on the overall functioning of Good Shepherd Hospice.

  • Travel between our Dallas, Houston and San Antonio Offices

Responsibilities

  • Oversees regional operations through planning, analysis, problem solving, and project management.
  • Utilizes resources to achieve goals and objectives. 
  • Ensures delivery of quality care to patients, enhancement of business development, and continuous improvement of agency efficiency and fiscal success.
  • Oversees the successful financial operation of individual locations. Participates in the development and monitoring of operating budgets. Supervises A/R and problem billing issues.
  • Continually seeks ways to reduce costs without affecting quality of care.
  • Develops and implements short-term and long-term strategic plans that support business plans - to meet or exceed financial goals.
  • Recruits, hires, orients, assigns, evaluates and guides staff positions to meet agency and patient needs
  • Supports the Good Shepherd Hospice Mission, Vision, and Values.
  • Adheres to the Corporate Compliance Program, including confidentiality and HIPAA protected health information.
  • Demonstrates knowledge of the Federal Hospice Condition of Participations, State regulations and Standards.
  • Communicates effectively with of all levels of hospice staff, including the President.
  • Interacts with and seeks assistance of corporate support services to benefit business activity within the locations.
  • Qualifications

  • Bachelor’s degree in health care management or related field preferred.
  • Minimum of three years management experience, and two years of hospice experience preferred.
  • Strong leadership, administrative, and supervisory skills.
  • Knowledge of Federal and State regulatory requirements and standards.
  • Computer literate with skills in Microsoft Office (Word/Excel).
  • Strong written and verbal skills, along with the ability to work closely with a wide range of professionals or a multi-disciplinary team.
  • Employee Benefits:

    • 5 Weeks of Paid Time off
    • Company Cell Phone OR Monthly Cell Phone Stipend
    • Mileage Reimbursement
    • Health/Medical Benefits
    • Dental Benefits (Delta Dental)
    • Vision Benefits (VSP Vision)
    • Flexible Spending Account "FSA"
    • Employer Paid Life and AD&D
    • Education Fund
    • Voluntary Benefits:
      • Accident Insurance 
      • Critical Illness
      • Voluntary Life and AD&D Insurance
      • Voluntary Short Term Disability
      • 401k