Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice.EEO/AA/Disability/Veteran

Responsibilities

• 1. Performs patient care responsibilities as assigned.
• 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team.
• 2. Performs administrative responsibilities as assigned.
• 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC.
• 3. Performs environmental responsibilities as assigned.
• 3.1 Sets up instruments and equipment according to department protocol.
• 4. Performs other related organizational duties as assigned.
• 4.1 Maintains patient autonomy, confidentiality, and dignity.
• 5. May assist and/or perform chaperone duties for patient medical procedures as needed.
• 6. May perform other duties as required.

Qualifications

EDUCATION

High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies.

EXPERIENCE

Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered.

LICENSURE

Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred.

SPECIAL SKILLS

Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions.