Job Summary

We are currently seeking a full-time, office-based Call Center Assistant to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our research studies and contribute to the company’s success. If you enjoy a fast paced, dynamic work environment, and want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.

Responsibilities

• Handle inbound and outbound calls to schedule participants with a screening appointment utilizing our participants database;
• Utilize a phone screener to determine whether participants meet the required criteria for our available research studies.

Hours: M-F, 8:00 AM - 6:30 PM (Shifts can vary during those hours) and rotating Saturdays from (9:00am - 1:00pm required)

Qualifications

• High school diploma;
• Experience in the medical industry preferred;
• Experience in a call center environment preferred; and
• Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with rotating Saturday’s and extended hours.