Overview

This individual is responsible for marketing Retail merchandise to guests and stocking the retail area.

Qualifications

High School diploma or equivalent required.  Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.

 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

 

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Prior experience in the Gaming industry strongly required.

 

KNOWLEDGE OF:

 

• Pertinent federal, state, and local laws, codes, and regulations.
• Hard Rock operations.

 

ABILITY TO:

 

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate clearly and concisely, both orally and in writing.
• Interpret and explain policies and procedures.

• Consistently communicate effectively with guests, as well as all levels of team members.
• Inspect and maintain areas for which responsible.

Responsibilities

ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Markets retail merchandise to guests. - Stock and re-stock the Retail area to ensure an adequate inventory of all goods. - Perform cash and/or credit transactions with guests. - Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures. - Ensures guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines - Promotes positive public/employee relations at all times. - Maintains a clean, safe, hazard-free work environment within area of responsibility. - Performs all other related and compatible duties as assigned   NON-ESSENTIAL JOB FUNCTIONS   - Attend seminars when needed.