Job Summary

JOB SUMMARY

This position is responsible for leading and managing the daily operation of the Residential Multi-Tenant Sales department to meet and exceed budgeted sales goals.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Responsible for meeting and exceeding budgeted sales goals and yield targets
• Supervise all Multi-Tenant Sales staff
• Monitor the payroll process and ensure that all commissions are calculated properly
• Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners
• Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work
• Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy
• Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel
• Handle employee relations issues, including performance appraisals, coaching, safety training, etc
• Perform other duties as requested by leadership

Qualifications

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

Required Education

Bachelor´s degree in business or marketing, or equivalent experience required

Required Related Work Experience and Number of Years

• Sales experience - 2+
• Sales management experience - 2+
• Telecommunications and cable industry experience preferred

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and KnowledgeKnowledge of Company products and services preferred

WORKING CONDITIONS

• Office environment, with occasional field support
• Travel as required

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