Overview

Salary $47,000 year

Title : Facilitator

Classification: Non-Exempt

Scope of Position

• Maintain a classroom environment conducive to learning using positive, professional behavior and adult learning methods
• Deliver workshops to the PA CareerLink Philadelphia system in-person and virtually
• Offer workshops that serve customers from all audiences and workforce programs
• Support the use of virtual learning tools, platforms, and the PHL Career Portal
• Support special projects team with instructional specific requests
• Assist job seekers with resume writing skills, resume creation, and resume critique

Responsibilities

Essential Functions

• Create and maintain an environment that promotes opportunities for quality interaction and learning through:
• Establishing clear expectations and encouraging client accountability
• Implementing a workshop structure in line with PA CareerLink program needs
• Maintaining an awareness of differences in individual learning styles and strengths
• Implement quality instructional practices
• Vary methods of instruction to encourage attention and interest, including virtual, in-person, and supporting recorded learning modules
• Utilize materials and activities to respond to differences in learning styles
• Facilitate active learning
• Demonstrate an awareness and commitment to the balance of individual and group needs
• Responsible for delivering 2-3 workshops on any given business day
• Model positive and professional behavior
• Demonstrate positive, pro-social interactions with clients, staff and community representatives

• Use written and spoken language adequately
• Use language reflective of a commitment to diversity; demonstrate cultural competence
• Model respect and professionalism in all situations

• Demonstrate allegiance to the policies, procedures and expectations of EDSI and System Wide Services

• Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform; Data capture is a daily responsibility
• Assume functional supervision for facilitators at designated center, when appropriate

• Participate in required program and community meetings
• Collaborate effectively, and communicate proactively with staff and clients
• Implement project management skills, tools, and methods
• Demonstrate fluid approach to work and actively be part of continuous improvement
• Other opportunities as available

Qualifications

Education and Experience Requirements

• Experience in training, education or career development
• Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
• Experience in a team-oriented environment
• Bachelor’s Degree in business, education, training, human resources, liberal arts or related area is preferred
• Experience in teaching computer and technology skills is preferred
• Driver’s license required

• Must be comfortable teaching in physical and virtual classroom environments.
• Must have strong knowledge of the Microsoft Office Suite of Products