Dir, In-Park Revenue

  • Knott's Berry Farm
  • Austell, GA, US
  • 7mo ago
  • Full-time
  • On-site

Overview

The Six Flags Atlanta Properties are seeking a visionary executive to lead the In-Park Revenue Division! This senior level executive position is responsible for the financial and operational performance of the Food & Beverage, Retail & Merchandising, Rentals, Games & Attractions, and Purchasing & Warehouse departments, while providing the strategic and operational direction necessary to exceed goals established for the departments.

Responsibilities

  • Development of strategies and initiatives to maximize the financial & operational performance.
  • Oversight of all operational functions related to the safe, efficient, and effective operation of in-park revenue departments; as well as, overseeing the operation of the purchasing department.
  • Budgeting and maintenance of department operating expenses, labor, revenue and cost of sales to include accurate monthly financial forecasting.
  • Lead the development, rollout, and execution of new product, pricing, promotional strategies & sponsorship opportunities.
  • Participate in long range planning for continued net profit growth of in-park revenue departments.
  • Maintain guest satisfaction levels as relates to park cleanliness, team member guest service, and efficient operations of every revenue location.
  • Ensure Staffing & Training plans provide the support necessary to consistently execute the Service Mantra – Friendly, Clean, Fast, & Safe; while maximizing revenue opportunities.
  • Provide guidance, counseling, and development for the in-park revenue management team.
  • Monitor guest feedback and provide recommendations to the Park Management team to improve product offering and responsiveness to service objectives.
  • Monitor department team member voice survey scores and assist in the development of initiatives to address areas of needed improvement.
  • Build effective relationships throughout the Park & Corporate management team to ensure the effective execution of the Park’s business plan and ensure company goals are met.
  • Maintain and adhere to Six Flags standards and actively enforce all park policies & procedures.
  • All other duties as deemed necessary by Senior Management.

Qualifications

  • Minimum of six (6) years of progressive experience in theme park management with a strong background in high capacity restaurant and/or multi-unit concessions management.
  • Bachelor’s degree in Business Administration or related field preferred.
  • Demonstrated leadership in driving change relative to the guest and team member experience.
  • Strong analytical skills to monitor and analyze market trends and internal performance trends.
  • Must be able to demonstrate excellent written and oral communication, mathematics, and interpersonal skills.
  • Must possess strong leadership and motivational skills.
  • Accounting/financial skills to effectively prepare and monitor financial plans.
  • Must possess a valid State Driver’s License.