Overview

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High School diploma or equivalent preferred.
• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.

 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

 

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
• Must be twenty-one (21) years of age.

 

KNOWLEDGE OF:

 

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience preferred.

 

 

ABILITY TO:

 

• Be flexible to work varying shifts and time schedules as needed.
• This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze and assimilate reports, information generated on and by the computer and other necessary documentation.
• Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Balance bank at end of shift.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Stand 100% of the time in a noisy environment.
• Lifts based on assigned areas.

Responsibilities

ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Quickly and accurately cuts and counts chips on a continuous basis. - Quickly and accurately makes change, cashes checks and processes markers and fills. - Write receipts for markers pay outs, and other documents. Inputs and accesses information on the computer. - Greets patrons and offers efficient, timely customer service during all window transactions. - Uses current technology to obtain customer credit information, field incoming calls and coordinates work with fellow employees. - Maintains bank balance and keeps work area clean and supplies stocked. - Completes any required paperwork. - Performs any additional duties as assigned by the shift supervisor. - Customer facing transactions -  Chip redemption -   Marker, Front Money and Safekeeping transactions -   Currency exchange - Check cashing -  Credit card cash advance - Ticket related transactions       - Required to complete all related documentation with accuracy - Balances specific assigned areas with accuracy - Adheres to Internal Controls and Standard Operating Procedures. - Adheres to all AML/Title 31 regulations. - Follows all HRCNI policies and procedures. - Adheres to all Indiana Gaming Regulations.   NON-ESSENTIAL JOB FUNCTIONS   - Attend seminars when needed.