Summary

Food & Beverage Attendant – On Call (Omaha)

Department: Food & BeverageReports To: Food & Beverage Outlet ManagerPay Rate: $15.00/hour Plus Shared Tips Status: On-Call (scheduled as needed)

Position Summary

WarHorse Gaming is seeking friendly, reliable, and service-oriented On-Call Food & Beverage Attendants to join our Omaha team. This role is key to creating a great guest experience by taking and preparing orders, serving food and beverages, maintaining cleanliness, and ensuring compliance with health and safety standards. This position offers flexible scheduling with no guaranteed set hours, based on business and event needs.

Responsibilities

• Deliver prompt, efficient, and friendly service to all guests.

• Accurately take and prepare food and beverage orders in line with recipes and plating standards.

• Maintain up-to-date knowledge of menu items to provide recommendations and answer questions.

• Review completed orders with guests to ensure accuracy.

• Follow cash-handling policies and procedures.

• Keep work areas clean, organized, and compliant with health code requirements.

• Support and uphold the Mission, Vision, and Values of WarHorse Gaming.

• Attend meetings and training sessions as required.

• Perform additional duties as assigned.

Qualifications

• Must be at least 19 years of age.

• High school diploma or equivalent required.

• Previous food service or customer service experience preferred.

• Ability to use mobile devices and touch-screen technology.

• Strong interpersonal and communication skills.

• Commitment to guest service excellence and ethical conduct.

Work Hours

• On-call position; schedule varies with business needs.

• Flexibility required, including availability for nights, weekends, and holidays.

Licensing & Certifications

• Must be able to obtain and maintain a Nebraska Gaming License.

• Food Handler’s Permit, ServSafe Certification, and TIPS Alcohol Certification required (training may be provided).

Physical Requirements

• Ability to lift up to 50 lbs.

• Frequent standing, walking, bending, and handling of food and beverage materials.

• Exposure to loud noises, secondhand smoke, and a fast-paced environment.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness1 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards2 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 20 lbs.2 Physical strength to manage routine office materials and tools3 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks1 Memory, considering the amount and type of information1 Complexity of decision making2 Time pressure of decision making1 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculation

COMMUNICATION:1 Fluency in English1 Fluency in another language2 Verbal communication1 Written communication2 Non-verbal communication

SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear2 Ability to smell2 Ability to taste2 Sense of touch