Position Overview

We’re looking for a visionary, creative leader with at least six years of experience in PR, marketing, or communications agencies, with a strong background in Financial & Professional Services clients. As a Senior Account Manager on our Financial & Professional Services Team, you will lead 4–5 account teams, overseeing everything from high-level client strategy to execution across media, influencers, and social channels.

Strong writing skills, in-depth knowledge of the financial and professional services sector, and proficiency in digital and social media are essential. We value forward-thinking, results-driven programs that create meaningful business impact. You’ll inspire and energize your teams, helping Highwire deliver exceptional results for Financial & Professional Services clients. Experience pitching and onboarding new clients within this sector is preferred.

What You’ll Do

      Client Service / Management

• Serve as the day-to-day account lead for up to 5 Financial & Professional Services clients, ensuring exceptional client service and account management.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and financial/professional services goals.
• Build and maintain strong relationships with top-tier financial, business, and industry trade press.
• Actively contribute to Financial & Professional Services practice groups, sharing industry insights and challenging junior staff to think strategically.
• Oversee PR programs from kickoff to goal achievement, ensuring measurable impact.
• Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients’ business objectives.
• Develop and manage monthly/annual budgets and team priority allocations.
• Ensure accurate client billing, recoup client expenses, and maintain account status.
  Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support.
• Serve as an ambassador for the agency and our Financial & Professional Services practice.

      Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector.
• Attend networking events, seminars, and conferences relevant to financial services, professional services, and communications—including occasional out-of-hours events—to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, social media, or sector-specific communications initiatives.

      Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives.

      Primary Responsibilities

• Deliver high-level account management and strategic counsel specifically for Financial & Professional Services clients.
• Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector.

What You Bring

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing Financial & Professional Services clients in an agency setting.
• Organized, self-motivated, and entrepreneurial mindset.
• Established media relationships and proven experience pitching feature placements for financial and professional services clients.
• Strong experience developing PR plans and campaigns for Financial & Professional Services clients.
• Solid understanding of staffing budgets and ability to make staffing recommendations.
• Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals.
• Commitment to self-improvement and proactive in suggesting solutions.
• Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the Financial & Professional Services sector.

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