Position Overview:

The Infrastructure DevOps & Cloud Systems Engineer will support and automate our IT infrastructure across the organization, ensuring high availability, scalability, and security across both on-premises and cloud environments. This role combines system administration, cloud operations, and DevOps automation to drive reliability, efficiency, and compliance across our enterprise stack.

Essential Duties and Responsibilities 

Identity & Access Management

• Automate Office 365 / EntraID (Azure AD) integration, including SSO, SCIM provisioning, and user lifecycle management linked to HR systems.
• Implement role-based access controls (RBAC) and least privilege policies across cloud and SaaS environments.

Systems & Cloud Administration

• Provision, configure, and maintain cloud infrastructure (Azure/AWS/GCP), including compute (VMs, containers), storage, and networking resources.
• Manage server OS (Windows/Linux) patching, hardening, and compliance.
• Streamline Office 365 account provisioning and de-provisioning with automated workflows.
• Implement backup and disaster recovery (BC/DR) policies for cloud and on-prem workloads.
• Perform system monitoring, performance tuning, and capacity planning/sizing of infrastructure components.

Automation & Integration

• Develop and maintain automation scripts (PowerShell, Python, Terraform, Ansible) for provisioning, configuration, and patching.
• Build API integrations with HR, billing portals, SaaS platforms, and monitoring tools for data aggregation, business insights, reporting, and anomaly detection.

Networking & Security

• Administer and monitor SD-WAN for connectivity and performance optimization.
• Configure firewalls, DNS, domain security protocols (DNSSEC, SPF, DKIM, DMARC).
• Monitor and remediate anomalies, intrusions, or endpoint risks through RMM tools and cybersecurity consoles.
• Support identity protection, endpoint detection and response (EDR), and vulnerability management.

Monitoring & Reliability

• Implement system health checks, log aggregation, and alerts (RMM/ MDR Platforms, Azure Monitor, or similar).
• Perform incident response and root cause analysis to improve uptime and reliability.
• Establish infrastructure as code (IaC) pipelines for repeatable deployments.

Operational Support & Governance

• Maintain system inventory and enforce audit/compliance policies through automated reporting.
• Administer endpoint patch management across servers, desktops, and mobile devices.
• Support IT operations, including domain registration, SSL/TLS certificate management, DNS management, and cloud governance controls.
• Collaborate with developers and IT staff to ensure secure, reliable, and cost-optimized infrastructure.

Qualifications

• 5+ years of experience in cloud/system administration and DevOps engineering.
• Hands-on expertise in Office365, Azure AD and AWS, identity & access management, and SaaS integrations. Certifications preferred.
• Solid experience with PowerShell, Python, or Bash scripting.
• Proficiency with infrastructure automation (Terraform, Ansible, CI/CD pipelines).
• Strong knowledge of networking (DNS, SD-WAN, VPNs, firewalls) and security best practices.
• Familiarity with RMM tools (Atera or equivalent), endpoint patch management, and monitoring solutions.
• Strong troubleshooting and incident response skills.

Preferred / Nice-to-Have Skills

• Microsoft or AWS/Azure certifications (e.g., AZ-104, AZ-500, AWS SysOps).
• Experience with containerization (Azure Container Instances, AWS ECS, Docker).
• Exposure to compliance frameworks (CIS, NIST, PCI, OWASP).

Benefits:

• Competitive salary
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company matching.
• Paid time off, including vacation, sick leave, and holidays.
• Professional development opportunities to help you grow within the organization.
• A supportive, inclusive, and dynamic workplace culture focused on teamwork and employee well-being.