Flash is seeking a Sales Support Specialist with strong sales and administrative skills and a passion for working in a sales-driven environment. In this role, you will manage inbound and outbound calls and emails, assist with sales-related inquiries, and collaborate with the sales team to ensure a positive customer experience throughout the sales process, ensuring every client feels supported and valued.

At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our Santo Domingo team, you’ll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!

Location: Santo Domingo, Dominican Republic; Hybrid

Shift: Mon-Fri 10am-7pm 

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Support regional managers with contract executions.
• Maintain direct communication with regional managers to route their requests to the
• appropriate departments.
• Create quotes for potential customers.
• Assist customers with reactivating and canceling locations in the system.
• Support Accounts Receivable with contract requests for invoicing purposes.
• Accurately document customer interactions (calls, follow-ups, escalations, reporting), Flash ticketing system.

What You Bring:

Technical Skills

• Experience with Salesforce.
• Prior sales knowledge and experience.
• Proficiency in iOS and Windows PC environments and their components.
• Experience using ticketing systems.

Soft Skills

• Able to work independently, stay focused, and deliver results.
• Critical thinking, proven ability to solve complex problems, and recommend solutions.
• Naturally curious and driven to identify solutions.
• Collaborative, team-oriented mindset with clear communication skills.
• Business-level fluency in English and Spanish (written and spoken).

Qualifications:

• 2+ years in a sales-related role or administrative work 
• Bilingual in Spanish and English (written and spoken, business-level).
• High School diploma or equivalent (higher education or certifications a plus).

 Company Benefits and Perks:

• Hybrid schedule at our new office in Metro Plaza.
• Private Medical Insurance (Humano) – supplemental coverage.
• Gym & Meal subsidies to support work–life balance.
• Competitive salary + annual bas
• e bonus.
• Vacation bonus and all legal Dominican benefits..