8-hr shifts | Full-time | AM Shift

We have an opening for a HIM Clerk.

What We Do:

Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors.

What You’ll Do:

The Medical Records clerk supports the Medical Records Department through a variety of clerical, technical and related support services. 

 Responsibilities include:

·         Process incoming records requests using HIPAA, Hospital Policies and Regulatory Guidelines

·         Verify subpoenas and court orders for validity and respond within strict deadlines

·         Access and compile computerized and paper medical records and reviews for accuracy prior to printing, mailing and faxing the records

·         Handle all incoming calls related to Health Information requests

·         Verify all Release of Information requests are valid and meet HIPAA standards under Behavioral Healthcare and Chemical Dependency regulations

·         Meet with patients to facilitate coordination of healthcare information to Patient's and medical providers

·         Provides good customer service and represents facility in a positive manner

·         Other related duties as requested

Join us in making a meaningful impact in the lives of those we serve!

Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.

EEOC Employer. Aurora Charter Oak Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

We participate in the E-Verify program. Follow the link for additional information. http://www.uscis.gov/e-verify

Education & Experience:

• High school degree or equivalent required
• 2 years healthcare experience
• Experience in psychiatric facility preferred
• Knowledge of medical terminology with specific familiarly with psychiatric terminology helpful
• Experience with ICD 9 CM procedures and use of DSM III R helpful
• General clerical and office procedure skills
• Business correspondence and communication skills

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance