Job Title

Intern – Service Design Developer Support – Cambridge, MA – Summer 2026

Job Description

Intern– Service Design Developer Support – Cambridge, MA – Summer 2026

Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in paid intern opportunities at our site in Cambridge, MA. Through this role you will gain meaningful, hands-on experience working for a HealthTech company.

Hospital Patient Monitoring is re-architecting how services are designed and delivered to create a more consistent, scalable, and customer-centric experience. This internship supports the transformation through strategic service design work focused on service models, service offers, and customer experience artifacts.

Your role:

• Support service re‑architecting work within Hospital Patient Monitoring by helping refine and evolve the service models Philips delivers to hospitals, with a focus on consistency, scalability, and customer experience.
• Create and refine service design artifacts that communicate how services work end-to-end across the customer lifecycle.
• Help assess and refine how service design artifacts are used in practice by gathering feedback and observations from stakeholders and real-world usage to inform continuous improvement.
• Apply human-centered and systems thinking approaches to understand how people, processes, and technology interact across service delivery and customer experience.

You're the right fit if:

• You are pursuing a Bachelor’s or Master’s degree in Service Design, Experience Design, Industrial Design, Human-Centered Design, or a related design or strategy discipline.
• Your skills include foundational service design methods such as journey mapping, research synthesis, storytelling, and visual communication; experience with tools like Miro is a plus.
• You’ve gained experience through university projects, coursework, or internships where you worked on end-to-end experiences, service concepts, or complex problem spaces rather than isolated touchpoints.
• You’re curious, thoughtful, and collaborative, with an interest in strategic design, systems thinking and designing services that scale across real-world constraints.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position is $29.00 to $32.00, plus overtime eligible. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Cambridge, MA

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.