Company Description

Job Description

This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
 

Requirements:

• 4–6 years’ experience or college degree

• Windows AD, Office 365, DHCP, DNS, LAN/WAN

• Ticketing system, asset management, vendor coordination

• Strong customer service and communication skills

• Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.