Lead Experience Strategist (m/f/x)

  • Carl Zeiss Meditec AG
  • München
  • 3w ago
  • Full-Time
  • On-site

At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We develop digital solutions jointly with the ZEISS business units and accelerate innovation that delivers a future value for our customers and our company. Digital Business Innovation within ZDP is a cross-functional team that builds digital solutions, implements new business models, and drives strategic digital programs. We apply customer-centric methodologies like Design Thinking and Voice of the Customer and combine those with our business and strategy acumen.

Your role

  • Lead end-to-end innovation projects

  • Translate business and user needs into scalable, innovative digital solutions

  • Drive strategic initiatives for customer- and user-centric innovation

  • Inform UX and business strategy through research and insights

  • Manage multiple projects and ensure high-quality delivery

  • Align stakeholders across complex domains

  • Scale and apply methods like Strategic Research, Lean Innovation, and Design Thinking

  • Act as a trusted UX strategy partner across domains

  • Ensure strong collaboration across teams

  • Support hiring, capability building, and network growth

Your profile

  • Master’s in humanities, psychology, design/user research or equivalent

  • Serveral years in strategy, research, and innovation

  • Strong track record of turning insights into products/MVPs

  • Skilled in qualitative and quantitative research and strategy

  • Solid knowledge of product development, agile, and digital ecosystems

  • Hands-on experience with Design Thinking & Lean Innovation

  • Familiar with AI, data-driven products, and emerging tech E

  • Experience working in cross-functional teams (design, business, tech)

  • Strong storytelling and stakeholder management

  • Entrepreneurial mindset (startup experience is a plus)

  • Fluent in English & German

    Your ZEISS Recruiting Team:

    Sabrina Rieker