ESSENTIAL JOB DUTIES

• Facilitate core agile ceremonies (daily stand-ups, sprint planning, retrospectives, and backlog refinement) across assigned teams.
• Support teams in adhering to agile principles and best practices.
• Identify and help remove blockers to keep work progressing efficiently.
• Partner with team members and leaders to support alignment on priorities and timelines for assigned work, escalating risks and dependency concerns as needed.
• Promote clear communication, accountability, and transparency within and across teams.
• Facilitate healthy conflict resolution and help teams address impediments, dependencies, and interpersonal issues that impact delivery.
• Help teams visualize capacity and plan realistic commitments to improve predictability and sustainable delivery.
• Provide support to the Center of Excellence (COE) team and key stakeholders as needed. Maintain regular and predictable attendance.
• Maintains regular and predictable attendance.
• Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practice.
• Works to encourage and promote Company culture throughout the organization.
• Other duties as may be assigned.

QUALIFICATIONS

• Bachelor’s degree required with course work in management, information systems, and business-related fields
• One to five years of experience in process improvement, Lean methodologies, or Agile frameworks; relevant certifications preferred (e.g., Lean Six Sigma (LSS), SAFe, and/or Scrum).
• Strong facilitation and stakeholder engagement skills.
• Healthcare and insurance background preferred.
• Working knowledge of Azure DevOps, Power Platform (e.g., Power BI, Power Apps, Power Automate), and Microsoft 365 tools (e.g., Teams, SharePoint, Excel, PowerPoint).

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day responsibilities. Must be able to drive a vehicle and daytime/overnight travel as required.

BENEFITS

401K (4% Match, Immediate Vesting)

Accident insurance

Competitive salary

Critical Illness Insurance

Dental Insurance

Employee Assistance Program

Flexible Spending Account

Health & Wellness Program

Health Savings Account

Life & AD&D Insurance

Long Term Disability

Medical Insurance

Paid Time Off

Pet Insurance

Short Term Disability

Vision Insurance