Job Description

Location: Waco, Texas
Division: American Amicable
Department: Agent Contracting, Operations

Job Title

Agent Contracting Administration Representative

Build the future with us

Are you passionate about delivering exceptional service and making a meaningful impact in people’s lives? At iA American, we’re committed to helping our clients feel confident and secure about their future.

As an Agent Contracting Administration Representative, you’ll be working closely with the Agent Contracting Advisor and Supervisor to process appointment terminations accurately and efficiently for our field force, manage payments and reconcile State and Vendor bills and keep agent information current. Contribute to the effectiveness of the department by handling ancillary processes and tasks related to Agent Contracting.

What you’ll accomplish with us

As an Agent Contracting Administration Representative, you’ll be at the core of our mission. Here are the main responsibilities:

• Handles agent appointments, terminations, and debt terminations as requested by leadership or other departments.
• Pays and reconciles vendor and state appointment invoices, and monitors/balances Agent Suspense Accounts.
• Updates information in LFCM based on agent and IMO requests, ensuring accuracy and compliance.
• Assists with agent contracting-related production and evaluates processes to identify and suggest improvements.
• Understands departmental objectives and ensures ancillary tasks contribute to overall team success.

What could accelerate your success in this role

We’re looking for someone who:

• Has strong MS Office skills and ability to quickly learn new software systems.
• Understands company products or learns them rapidly; adapts well to procedural and organizational changes.
• Has excellent written and verbal communication skills; works independently and as an effective team player; receptive to direction.
• Maintains well-organized work, prioritizes effectively, and demonstrates solid research and problem-solving abilities.
• High attention to detail and accuracy; maintains a friendly, positive, and learning-oriented mindset.
• Has High school diploma or general education degree (GED).
• Two years of administrative and or customer service experience (preferred).

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a supportive, in-office setting with a team that values your growth.

Competitive benefits

Health insurance plans, 401k matching, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. 

Company

American-Amicable Life Insurance Company of Texas

Posting End Date

2025-11-28

 

About us

American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.