Event Staff-Venue Representative

  • New Belgium Brewing Company Inc
  • Kalamazoo Retail Campus
  • 1w ago
  • Part-Time
  • On-site

Event Staff-Venue Representative assist with creating an inviting atmosphere by greeting customers and monitoring spaces to maintain safe, clean, and a positive environment.

Event Staff – Venue Representative:

Shares the responsibilities and duties of an Event Staff team member but also acts as the on-site relationship leader for live talent and private parties to ensure contracts terms are met before, during, and after the performance.

· Supports venue staff through communication of details and expectations of events.

· Works with external entertainment, security, and company vendors as needed, providing event expectations, and assisting with equipment loading/unloading.

· Reconciles payment at the end of events and remits accurate payment to performers.

· Meets biweekly with department for event planning.

· Responsible for set up and break down of event layout.

· Other duties as assigned


Essential Duties:
• Greets customers in a timely and friendly manner
• Remains up to date on all valid forms of ID, rules, & exceptions
• Checks and verifies customers identification
• Understands and enforces company policies
• Assists in security-like duties (crowd control, assisting bands, patrolling grounds)
• Helps Hospitality staff close down at end of night
• Assists with facility needs to ensure a clean and safe environment
• Other duties as assigned


Education/ Experience/Skills:
• Previous customer service experience preferred
• Must be 18 years of age or older
• Prior experience verifying ID’s
• TIPs certification
• Ability to control crowds and handle unforeseen situations with a customer first focus
• Strong interpersonal, and oral communication skills and comfortable addressing diverse groups
• Should have strong work ethic and willingness to support other departments as needed

Physical Requirements:
• Ability to frequently sit, stand, walk, stoop, and kneel
• Ability to frequently talk, hear, and smell
• Ability to frequently lift and/or move up to 55 lbs
• Ability to frequently reach with hands and arms; use hands to finger, handle or feel objects, tools, or controls
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus
• Ability to work both indoor and outdoor in seasonal temperatures
• Exposed to high noise levels

Percent of Travel: 0%-10%
Working Conditions: Office, Remote

Wage information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is Bell’s and New Belgium's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, or other position-related reasons.

 

Starting Hourly Rate: $21.75 per hour

 

All Full time Coworkers at Bell’s and New Belgium enjoy the following benefits after one calendar month of employment: Medical & Dental Insurance (options available for dependents), Basic Term Life and AD&D Insurance, Short Term Disability Insurance, Flexible Spending Account, Employee Assistance Program, PTO, 401k Match, Paid Caregiver Leave, and Profit Sharing. Details will be shared, and questions answered during our interview process.

EEO Statement


Bell’s and New Belgium welcomes all. We are committed to building an environment that is diverse, equitable, and inclusive within our own walls and amidst the entire craft beer community.

Bell’s and New Belgium strictly prohibits and does not tolerate discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity and expression (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, marital status, sexual orientation, genetic information, or any other characteristic protected under applicable federal, state or local law.