eCommerce Product Manager - Cart, Checkout, Payments AO7177315

Top skills:
- Product Road Mapping/5 years
- Business Analysis/5 years
- Stakeholder Management/5 years

Schedule: Fully onsite

Job Responsibilities:
• Participate in all aspects of building products and features, from ideation through launch and optimization.
• This role is inherently cross-functional. You’ll work closely with product, design, engineering, product marketing, brand marketing, legal, finance and customer service to bring features to develop and grow business opportunities, as well as enhance our customer experience.
• Ownership of day-to-day PM tasks: such as writing requirements, overseeing requirements implementation in design and development, managing stakeholder input, managing program and communicating status of the program.
• Partner with UX designers throughout the user research, user testing, prototyping and wireframing phases of projects. Support the UX process by providing clarity on requirements, thinking through upstream and downstream impacts to the end to end experience, prioritizing features, discussing tradeoffs, and analyzing data.
• Partner with UI designers to ensure requirements are effectively captured in the final design output.
• Partner with developers during implementation and participate in QA to ensure product designs and functionality are implemented to specifications.
• Leverage data and analytics to track current site performance as well as make recommendations during each phase of the product lifecycle.
• Participate in conceptualizing, designing and running A/B tests with the goal of optimizing conversion funnels and top line KPIs.
• Research industry trends, customer feedback, and current performance data to conceptualize and pitch new opportunities that support the product vision.
• Other duties as required.

Experience:
• 5+ years of E-commerce product management experience, preferably with Cart/Checkout and Payments experience
• Bachelor’s degree or equivalent professional experience.
• Skilled in product management processes and best practices.
• Knowledge of A/B testing principles and methods.
• Strong analytical thinking and strategic planning skills.
• Ability to simplify complex ideas so they can be effectively communicated cross-functionally.
• Comfortable working in a fast-paced environment and remaining detail-oriented while not losing sight of big picture goals.
• Comfortable with learning on the job.
• Ability to juggle multiple projects and independently prioritize your work.
• Intuitive understanding of and empathy for various user types: their motivations, goals, and pain points.
• Keep customer first and implement products that reduces customer pain points and achieve company goals at the same time.
• Self-starter, highly organized, strong attention to detail, excellent verbal and written communication skills.
• Experience with Jira/Confluence, Invision, tableau is plus.
• Interest in finance, payment, reverse logistic is a plus.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.