Overview

POSITION SUMMARY:   The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino service goals.

Qualifications

 

 

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

 

This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.

Responsibilities

  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)   - Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. - Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives. - Establishes and maintains training and development procedures to ensure superior guest service standards are achieved. - Maintains department objectives, standards, guidelines and budget to ensure proper management of department. - Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget. - Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards. - Assists in developing menu changes to ensure variety and food quality. - Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements. - Operates, maintains and oversees operation of all kitchen equipment, including, but not limited to slicers, grinders, patty machines on a daily basis. - Attend and participate in meetings, completing follow-up as assigned. - Perform work regularly and predictably. - Responsible for cleaning and sanitizing work and public spaces. - Other duties as assigned.