Responsibilities 
• Oversee and support will generally cover up to four (3.9) providers, ensuring efficient operation and compliance with established standards. 
• Manage and optimize administrative workflows to ensure consistent, high-quality support services. 
• Monitor and report on key operational metrics to support organizational goals. 
• Own the financial budget for assigned practices, reviewing monthly financial statements for accuracy, and resolving discrepancies. 
• Prepare and analyze financial and statistical reports to identify cost-saving opportunities and improve financial performance. 
• Ensure timely and accurate posting for demographics and charges; implement coding changes as needed. 
• Collaborate with leadership and stakeholders to implement operational plans and resolve administrative challenges. 
• Coordinate and facilitate administrative meetings, including preparation of agendas and minutes. 
• Implement and enforce policies and procedures that align with organizational standards. 

• Serve as liaison between departments to streamline communication and operational efficiency. 
• Design staffing models to optimize administrative workflows, recruit, train, and manage administrative staff. 
• Support provider recruitment efforts from an administrative perspective. 
• Assist in onboarding new providers with a focus on administrative processes. 
• Identify opportunities for continuous improvement in administrative operations. 
• Demonstrate excellent guest service to internal team members and patients. 
• Perform other related duties as assigned. 

Qualifications 
• High School Diploma or GED required. 
• 3+ years of healthcare management experience in a physician practice setting, preferred not required. 
• 1+ years of operations management experience leading clinical and operational teams. 
• A deep knowledge of all practice disciplines is required, including revenue cycle, billing, patient experience, human resources, budgeting, financial analysis, clinical workflows, and recruitment. 
• Financial experience, budgeting, working with spreadsheets, accounting reporting systems and software, Excel, and similar database reporting is a plus. 
• Ability to maintain an improvement mindset for the practice and align the practice and provider goals with those of the organization. 
• Proven experience in managing multiple practices, demonstrating the ability to effectively coordinate resources and enhance performance across diverse teams. 
• Able to relate to, interact with, and understand personality types and different kinds of people. 
• Ability to work independently in a fast-paced, cross-functional environment. 

Physical Demands

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Repetitive movement. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to lift to 15 lbs. independently not to exceed 50 lbs. without help.