V104 - Legal Intake Administrator
- Job Duck LLC
- REMOTE
- 5mo ago
- Full-Time
- Remote
...
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Legal Intake Administrator and play a pivotal role in shaping the client experience from the very first interaction. In this position, you will manage initial phone calls, evaluate potential cases, and guide clients through the intake process with professionalism and care. Your ability to organize, analyze, and communicate effectively will ensure that only qualified cases move forward, supporting the success of the legal team. This role is perfect for someone who thrives in a structured environment, enjoys problem-solving, and values accuracy and client service.
• Salary Range: $1,150 to $1,220 USD
Responsibilities include, but are not limited to:
Collaborate with team members to ensure smooth client onboarding
Maintain accurate records in CRM systems
Manage scheduling and calendaring for appointments
Follow up with clients promptly and professionally
Handle intake calls and assess client eligibility
Uphold confidentiality and compliance standards
Support case management tasks under attorney supervision
Draft discovery documents and interrogatories as needed
Prequalify and vet callers based on firm criteria
Requirements:
Required Skills
• Excellent communication skills
• Analytical thinking
• Attention to detail
• Ability to manage multiple tasks efficiently
• Strong organizational skills
• Professional phone etiquette
• Basic legal knowledge or experience
• Legal background or experience preferred
• 1–2 years of experience as an Intake Specialist or in similar roles
Working hours:
• 08:30 AM to 05:30 PM EST, Monday through Friday
Mandatory software/tools:
• MS Office Suite
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.