Job Description:

Job Title: Community Support Specialist
Location: Franklin, IN
Department: Community Services
Employment Type: Full-time
Shift: Monday – Friday, 8:00 A.M. – 5:00 P.M.
 

Job Summary:
Are you a passionate and dedicated professional looking to make a positive impact in the lives of individuals and families? Join our team at Brightli / Adult & Child Health as a Community Support Specialist!
 

As a Community Support Specialist, you will help individuals adapt to living in their communities by creating personalized treatment plans, connecting them with resources, and fostering resilience and independence. You will use evidence-based practices and collaborate with other professionals to empower clients and their families to build strong foundations for long-term wellbeing. Our ideal candidate is compassionate, resourceful, and motivated to provide meaningful community-based mental health services.
 

Franklin offers a supportive community with a high quality of life, close-knit neighborhoods, and access to excellent local resources. Join us in making a difference in the lives of those we serve!
 

Position Perks & Benefits:

• Loan Repayment and Tuition Reimbursement

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment *eligibility requirements apply

• Comprehensive employee benefits package – health, dental, vision, retirement, life, & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement
   

Key Responsibilities:

• Provide community-based mental health services to children, adolescents, and/or adults including assessment, diagnosis, treatment planning, and intervention.

• Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans.

• Utilize evidence-based practices such as Motivational Interviewing, CBT/DBT strategies, and Trauma-Informed Care.

• Deliver behavioral interventions, including motivational interviewing, operant conditioning, and cognitive processing.

• Coordinate care with primary care providers, psychiatrists, schools, and community organizations.

• Maintain accurate and timely records of client progress and services.

• Facilitate PSR group sessions aligned with treatment goals.

• Participate in staff development, quality improvement initiatives, and ongoing training.

• Work collaboratively with case managers, therapists, and support staff to ensure effective client care.

• Develop and maintain relationships with parents, teachers, and other stakeholders involved in client support.

• Perform other duties as assigned by leadership.
   

Education and/or Experience Qualifications:

• Bachelor’s degree in Psychology, Social Work, or a related human services field; OR

• Bachelor’s degree in another field plus two years of related experience; OR

• Any four-year combination of higher education and related work experience; OR

• Associate’s of Applied Science in Behavioral Health Support; OR

• Four years of qualifying experience in providing direct services to individuals with mental health, substance use, or developmental disabilities.

Additional Qualifications:

• Knowledge of case management and rehabilitation techniques related to mental health and/or substance use disorders.

• Familiarity with community resources and how to access them.

• Strong written and verbal communication skills, including report writing.

• Ability to problem solve, multi-task, and coordinate across providers.

• Demonstrated ability to build rapport with diverse populations while maintaining professional boundaries.
   

Supervisory Requirements:

• None

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.