Community Support Specialist
- SMO Southeast Missouri Behavioral Health
- Hannibal, MO
- 1mo ago
- Full-Time
- On-site
Job Description:
Location: Hannibal, MO
Department: Adult Substance Use Recovery & Community-Based Services
Employment Type: Full-Time
Shift: Monday - Friday
Job Summary:
Are you passionate about making a meaningful difference in the lives of others?
The Community Support Specialist (CSS) plays a vital role in supporting individuals living with Substance Use Disorders (SUD) on their recovery journey. This position provides person‑centered, recovery‑oriented services that help individuals build stability, develop life skills, access community resources, and maintain engagement in treatment and recovery supports.
The CSS works collaboratively with individuals, treatment teams, and community partners to promote long‑term recovery, wellness, and independence.
Position Perks & Benefits:
29 Days of PTO
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (when applicable)
Key Responsibilities:
Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation
Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans
Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT
Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics
Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations
Maintain accurate and timely documentation of services and client progress
Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals
Participate in ongoing staff development and training opportunities
Contribute to quality improvement initiatives through data collection and reporting
Build and maintain collaborative relationships with families, schools, and community supports
Education and/or Experience Qualifications:
Preferred:
Experience in SUD treatment programs, recovery services, behavioral health, or community‑based support
Knowledge of recovery principles, relapse prevention, and harm‑reduction practices
Required:
Bachelor’s degree in Psychology, Social Work, or related human services field; or
Bachelor’s degree in an unrelated field and two years of qualifying experience*; or
Any four-year combination of higher education and related experience; or
Associate’s degree in Behavioral Health Support; or
Four years of qualifying experience*
*Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment.
Additional Qualifications:
Strong interpersonal and communication skills
Ability to problem-solve and think critically
Self-motivated and organized
Comfortable working independently and as part of a team
Ability to navigate and coordinate community-based resources
Proficient in maintaining accurate and timely documentation
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness


Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.