Job Posting End Date:

Continuous

🛑 ARE YOU A CURRENT COUNTY OF KAUA'I EMPLOYEE?

IF YES, DO NOT APPLY HERE! IF YOU APPLY ON THIS WEBSITE YOUR APPLICATION WILL NOT BE ACCEPTED.

This posting is for External Candidates only.

Current County of Kaua'i employees, must apply on the Internal Career Site by clicking on this link

Water Service Investigator II

Salary Range:

N/A4,054.00 USD Monthly

Location:

Department of Water - Operations

Civil Service or Non Civil Service:

Civil Service

Job Summary:

Conducts various field investigations to determine causes of water service malfunctions, abnormalities, interruptions, and complaints; makes recommendations for repairs and corrections; explains causes of problems and recommends remedies for resolution; and performs other related duties as required.

Examples of Duties:

(The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position).

• Detects and locates leaks in water distribution and transmission systems and consumer piping systems with the aid of pipe locating and leak detection equipment;

• Identifies various sounds of running water and distinguishes them from sounds and interference from other sources;

• Determines whether seepage is due to leakage from the water supply or consumers' piping;

• Collects water samples for laboratory testing to determine the source of seepage;

• Computes and estimates leakage or usage;

• Makes recommendations for repair of leaks;

• Conducts water flow or pressure tests by installing and interpreting information from recording charts, gauges, meter devices, and other sensing instruments;

• Participates in the establishment of a large meter testing program and assist with field testing;

• Analyzes unaccounted for water data;

• Prepares detailed maps and sketches for investigative reports;

• Investigates complaints from consumers' water usage, quality, and other problems, and prepares reports and recommendations;

• Responds to other routine requests, inquiries, and complaints; explains problems and recommendations to consumers;

• Performs inspectional work on special projects to ensure compliance with plans, specifications, or agreements of work as assigned;

• Instructs others in the proper use of instruments and equipment;

• Estimates time, labor, materials, equipment, and cost requirements and reports on findings;

• Determines the basis for adjusting excessive water bills caused by leakages;

• Keeps records and submits periodic activity reports; and

• Performs other related duties as assigned.

Minimum Qualifications:

Training and Experience: 

A combination of education and experience substantially equivalent to graduation from high school, and

• one (1) year of general work experience;
• one and one half (1 ½) years of specialized work experience in the examination, interpretation, and/or application of laws, ordinances, rules and regulations, and/or policies and procedures; and
• one (1) year of experience in investigative work in Water Service or related field.

Qualifying General Work Experience:

Any work experience which may involve the basic skills: reading, writing, computation, and communication.

License Requirement:

Possession of a valid motor vehicle operator’s license (Hawai‘i type 3 or equivalent) and any appropriate licenses or certificates as required of the position.

For additional details about the job and information on minimum qualification substitutions, if any, click here.

Work Shift/ Schedule:

Monday-Friday (United States of America)

Equal Opportunity Employer

It is the policy of the County of Kauaʻi that there shall be no discrimination in employment pursuant to Title VII of the Civil Rights Act of 1964 as amended, the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 as amended, and the Hawaii Revised Statutes Chapters 368 and 378.

Except for bona fide occupational or other legal requirements, no individual employed by the County, or applying for employment with the County, shall be subjected to discrimination on the basis of race, sex, sexual orientation, age, religion, color, ancestry, national origin, disability, marital status, pregnancy or reproductive health decisions, arrest and court record, assignment of child support, national guard participation, Veteran status, credit history, domestic/sexual violence victim status, or any other basis covered by state or federal laws governing non-discrimination